Showing posts with label Salesforce. Show all posts
Showing posts with label Salesforce. Show all posts

Tuesday, May 29, 2018

Salesforce is now on a $12 billion per year run rate

Salesforce reported first quarter revenue og $3.01 billion, an increase of 25% year-over-year, and 22% in constant currency. Subscription and support revenues were $2.81 billion, an increase of 27% year-over-year. Professional services and other revenues were $196 million, an increase of 4% year-over-year. First quarter GAAP diluted earnings per share was $0.46, and non-GAAP diluted earnings per share was $0.74. The company also reported unearned revenue (deferred revenue) of $6.20 billion, an increase of 25% year-over-year, and 23% in constant currency.

"Salesforce delivered more than $3 billion in revenue in the first quarter, surpassing a $12 billion annual revenue run rate," said Marc Benioff, chairman and CEO, Salesforce. "Our relentless focus on customer success is yielding incredible results, including delivering nearly two billion AI predictions per day with Einstein."

Monday, February 19, 2018

Megaport adds direct connectivity to Salesforce

Megaport launched its elastic interconnection service for direct, scalable connectivity to the Salesforce Platform.

The connectivity to Salesforce is available in two markets from North America (San Jos and Ashburn) and one market from EMEA (Frankfurt). Additional data centers are in the planning phases for 2018. Megaport users will be able to provision private, secure, and direct connections to the Salesforce Platform services from 185+ Megaport enabled data centres.

As a Salesforce Express Connect Partner, Megaport can boost performance, increase application reliability, as well as help meet industry regulatory and compliance demands by establishing a direct, private connection to the Salesforce infrastructure through its global SDN.

“Salesforce has revolutionised the way that businesses go to market and has fundamentally transformed how companies build digital relationships with customers,” said Vincent English, Chief Executive Officer, Megaport. “This agreement enables both companies to help drive protected, private, direct connectivity. Megaport has developed a set of tools and features that make it very easy for organizations of all sizes and varying technical capabilities to directly connect to the Salesforce Platform.”

Sunday, January 21, 2018

IBM and Salesforce extend their growing alliance

IBM and Salesforce are working to integrate IBM Cloud and Watson services with Salesforce Quip and Salesforce Service Cloud Einstein to enable companies to connect with their customers and collaborate more effectively with deeper insights.

In addition, Salesforce has named IBM a preferred cloud services provider and IBM has named Salesforce its preferred customer engagement platform for sales and service.

"Naming IBM as a Salesforce preferred cloud services provider demonstrates the power of the IBM Cloud to help companies fundamentally change the way they do business," said Ginni Rometty, chairman, president and CEO, IBM. "This expanded partnership builds on the combined power of Watson and Einstein to help enterprises make smarter business decisions."

"The success of our customers drives everything we do at Salesforce, including our strategic partnership with IBM," said Marc Benioff, chairman and CEO, Salesforce. "The combination of IBM Cloud and Watson services with Salesforce Einstein and Quip will deliver even more innovation to empower companies to connect with their customers in a whole new way, leveraging the power of the cloud and AI."

Monday, March 6, 2017

Salesforce Signs Onto IBM Watson

IBM and Salesforce announced a global strategic partnership for leveraging artificial intelligence in business decisions.

Under the deal, IBM Watson, the leading AI platform for business, and Salesforce Ein
stein, AI that powers the world’s #1 CRM, will seamlessly connect to enable an entirely new level of intelligent customer engagement across sales, service, marketing, commerce and more.

IBM is also strategically investing in its Global Business Services capabilities for Salesforce with a new practice to help clients rapidly deploy the combined IBM Watson and Salesforce Einstein capabilities.

“Within a few years, every major decision—personal or business—will be made with the help of AI and cognitive technologies,” said Ginni Rometty, chairman, president and chief executive officer, IBM. “This year we expect Watson will touch one billion people—through everything from oncology and retail to tax preparation and cars. Now, with today's announcement, the power of Watson will serve the millions of Salesforce and Einstein customers and developers to provide an unprecedented understanding of customers."

"The combination of Einstein and Watson will make businesses smarter and our customers more successful," said Marc Benioff, chairman and CEO, Salesforce. “I'm thrilled to form an alliance with IBM—no company’s core values are as close to Salesforce’s as IBM’s. It’s the best of both worlds.”

https://www-03.ibm.com/press/us/en/pressrelease/51707.wss

Thursday, September 22, 2016

Cisco and Salesforce Set Alliance

Cisco and Salesforce announced a strategic alliance under which the two companies will jointly develop and market solutions that join Cisco’s collaboration, IoT and contact center platforms with Salesforce Sales Cloud, IoT Cloud and Service Cloud.

New integrations will include:

  • Collaboration: Cisco and Salesforce will natively integrate Cisco Spark and WebEx into Sales Cloud and Service Cloud via the Salesforce Lightning Framework. With this integration, joint customers will be able to communicate in real-time using chat, video, and voice without leaving Salesforce or having to install a plug-in, eliminating the hassle of toggling between apps.
  • IoT Services: Cisco Jasper and the Salesforce IoT Cloud will integrate to provide visibility, control and recommended customer actions for connected devices, providing businesses with a more comprehensive and intelligent view of their IoT services. Cisco Jasper provides real-time visibility into launching, managing and monetizing IoT devices at every stage of their lifecycle. The Salesforce IoT Cloud connects billions of IoT events with Salesforce, unlocking insights from the connected world that empower anyone to take the right action, for the right customer, at the right time. 
  • Customer Service: The two market leaders in customer service are teaming up to deliver a complete customer service solution, from communications infrastructure to an integrated, intelligent agent desktop experience. 
“Cisco wants to deliver simple, magical experiences. Our goal is for technology to fade into the background so people can get their best work done,” said Rowan Trollope, SVP and GM of IoT and Applications Groups, Cisco. “Cisco and Salesforce coming together to form a strategic alliance can eliminate the friction users experience today so they can become more productive.”

https://newsroom.cisco.com/press-release-content?type=webcontent&articleId=1791687

Monday, September 19, 2016

Salesforce Embeds AI in its CRM Platform

Salesforce unveiled "Einstein" -- its artificial intelligence initiative for delivering more predictive and personalized customer experiences across its CRM platform.

The company plans to embed Einstein AI capabilities will be embedded across every Salesforce Cloud. The ideal is to leverage all the data in Salesforce—customer data; activity data from Chatter, email, calendar and ecommerce; social data streams such as tweets and images; and even IoT signals—to train predictive models.

The AI is powered by advanced machine learning, deep learning, predictive analytics, natural language processing and smart data discovery.  Salesforce said its AI allow models to be automatically customized for every single customer, with Einstein automatically discovering relevant insights, predicting future behavior, proactively recommending best next actions and even automating tasks.

One outcome is Predictive Lead Scoring, which aims to help sales reps focus on closing the best leads.

“With Salesforce Einstein, we are delivering the world's smartest CRM," said Marc Benioff, chairman and CEO, Salesforce. "Einstein is now every customer’s data scientist, making it easy for everyone to take advantage of best-in-class AI capabilities in the context of their business.”

http://sforce.co/2d0LYd7

Thursday, July 21, 2016

Salesforce to Acquire Coolan

Salesforce has agreed to acquire Coolan, a start-up based in San Mateo, California, that develops code for optimizing servers in large data centers.  Financial terms were not disclosed.

Coolan, which was founded by brothers Amir and Yoni Michael, is described as a hardware analytics solution.

http://www.coolan.com/

Wednesday, May 25, 2016

Salesforce Signs with AWS as Preferred Cloud

Salesforce has selected Amazon Web Services (AWS) as its preferred public cloud infrastructure provider.

Under the deal, Salesforce will expand its use of AWS to core services—including Sales Cloud, Service Cloud, App Cloud, Community Cloud, Analytics Cloud and more—for the company's planned international infrastructure expansion. Financial terms were not disclosed.

Many Salesforce services, including Heroku, Marketing Cloud Social Studio, SalesforceIQ, and the recently announced Salesforce IoT Cloud, already run on AWS infrastructure. Salesforce will utilize AWS to help bring new infrastructure online more quickly and efficiently.

“We are excited to expand our strategic relationship with Amazon as our preferred public cloud infrastructure provider,” said Marc Benioff, chairman and CEO, Salesforce. “There is no public cloud infrastructure provider that is more sophisticated or has more robust enterprise capabilities for supporting the needs of our growing global customer base.”

“Leading enterprises and ISVs around the world are migrating their business-critical applications to the AWS Cloud to be more agile and efficient, reduce costs, and take advantage of the security, reliability, and broad functionality we offer,” said Andy Jassy, CEO, AWS. “Companies rely on Salesforce to transform their businesses and we are thrilled Salesforce has chosen AWS as their public cloud infrastructure partner, helping them continue to scale, add new services and maintain their incredible momentum.”

http://aws.amazon.com
http://www.salesforce.com



Wednesday, September 16, 2015

Microsoft Integrates Office Apps into Salesforce

Microsoft and Salesforce are extending their strategic partnership to connect the Salesforce Customer Success Platform to Microsoft Office productivity apps and services, including Skype for Business, OneNote, Delve and Windows 10.

This builds on two new integrations announced in October 2014: Salesforce App for Outlook, which works with Outlook 2013 and Office 365, and Salesforce1 Mobile App for Microsoft Office.

"Customer success is at the heart of everything we do at Salesforce, including our partnership with Microsoft," said Marc Benioff, Chairman and CEO, Salesforce. "Our collaboration has been so successful, now we're doubling down and delivering even more innovation that will help our mutual customers be more productive and connect with their customers in a whole new way."

http://www.salesforce.com
http://www.microsoft.com

Tuesday, September 15, 2015

Salesforce Brings Big Data Analytics to IoT Cloud

Salesforce unveiled its IoT Cloud aimed at connecting billions of events with its leading enterprise platform as a service.  Salesforce IoT Cloud features a massively scalable, real-time event processing engine for unlocking insights from the connected things, customer interactions, sensors, and digital streams.

IoT Cloud's capabilities include:


  • Listen to the World at IoT Scale: IoT Cloud connects everything to Salesforce. In addition to the Internet of Things, connecting to phones, wearables, windmills and industrial turbines and other devices, IoT Cloud connects data from websites, social interactions and more to Salesforce. By connecting the billions of real-time events and digital content with Salesforce, the IoT Cloud brings customer context to transactional data.
  • Trigger Actions with Real-time Rules: With IoT Cloud, business users can use intuitive, point- and-click tools to define, modify and set rules and logic for events that can trigger actions across Salesforce. A global fleet management company, for example, can enforce passenger safety standards by setting filters for "hard brakes" or "hard accelerations" and defining rules that trigger in-car sensors to log service cases reporting possible instances of erratic driving. Or, a national retailer holding a holiday sale can set rules based on loyalty program status, inventory or sales performance, triggering retail beacons to send discount offers to in-store shoppers in real-time.
  • 1:1 Proactive Engagement through Salesforce: IoT Cloud seamlessly works across the Salesforce Customer Success Platform to surface insights and trigger real-time 1:1, personalized actions for sales, service, marketing or any other business process. For example, a thermostat provider can parse through billions of events gathered from weather forecasts, sensors and temperature settings to proactively alert customers on how to manage their HVAC usage within their predefined budget. Or, a vehicle assistance service partnering with an auto brand can send personalized offers on behalf of local dealers based on sensor data that tracks fluid levels and mileage.

IoT Cloud launch partners include ARM, Etherios, Informatica, PTC ThingWorx and Xively LogMeln.  The service will be in pilot the first half of 2016 with generally availability later in the year.

"Salesforce is turning the Internet of Things into the Internet of Customers," said Marc Benioff, chairman and chief executive officer, Salesforce."The IoT Cloud will allow businesses to create real-time 1:1, proactive actions for sales, service, marketing or any other business process, delivering a new kind of customer success."

http://www.salesforce.com/iot-cloud

Monday, September 14, 2015

Salesforce App Cloud Extends its Enterprise PaaS Model

Salesforce introduced the next evolution of its core platform -- Salesforce App Cloud integrates services including Force, Heroku Enterprise and Lightning along with new shared identity, data and network services. The tools enable developers "to build apps fast in any language they want, for any device, and manage them in a single enterprise cloud environment."

Salesforce is also adding a new interactive learning environment called Trailhead and AppExchange, which the company says is the largest enterprise app marketplace in the world.

alesforce pioneered the enterprise Platform as a Service market when it launched the Force platform in 2008. And today, Salesforce is the leading enterprise PaaS.

The company said its new App Cloud extends the enterprise Platform as a Service (PaaS).

Highlights:
  • Heroku Enterprise—Private Spaces, Regions and Identity: enables developers to create connected apps using network, data and identity services shared across the App Cloud. Enterprises can run apps in a dedicated Heroku private space with direct access to Salesforce's trusted infrastructure and to customers’ on-premise data from legacy systems. With Regions, companies can choose to run their apps in metro areas throughout the world--including Dublin, Frankfurt, Singapore, Sydney, Tokyo, Northern Virginia and Oregon--based on accessibility, compliance or other requirements. In addition, with Identity, Heroku Enterprise is connected to Force with bi-directional data sync, single sign-on and robust role-based access controls.
  • Salesforce Lightning—The Future of Modern Apps: a new metadata-driven platform service that is highly customizable, with drag and drop components, such as maps, calendars, buttons, and number entry forms. 
  • Trailhead—Interactive Learning for All Salesforce App Creators: App Cloud includes Trailhead, a new interactive learning environment with gamification features. 

“CIOs need a way to develop apps for the connected world,” said Tod Nielsen, executive vice president of App Cloud, Salesforce. “App Cloud brings together all of Salesforce’s leading platform services, empowering IT leaders with an integrated, trusted platform to quickly build connected apps for every business need.”

http://www.salesforce.com/company/news-press/press-releases/2015/09/150910.jsp

Monday, July 20, 2015

Tata Communications Provides Interconnect to Salesforce

Tata Communications, which operates one of the most advanced and largest submarine cable networks and a Tier-1 IP network, announced plans to provide direct MPLS and Ethernet connections to Salesforce's cloud CRM solutions.

Through this global partner interconnect agreement, Tata Communications’ IZO Private platform will connect businesses to Salesforce’s Customer Success Platform, giving customers access to a one-stop-shop for end-to-end management that offers exceptional network performance and end-user experience. The carrier said its private network connections will deliver fast provisioning, increased productivity, and better privacy and data protection.

Denzil Samuels, Senior Vice President of Alliances, Salesforce, says, “Companies are transforming the way they connect with customers, partners and employees to thrive in today’s connected world. Tata Communications is accelerating this shift for its customers with the addition of Salesforce to the IZO™ network platform.”

Julie Woods-Moss, CMO and CEO of NextGen Business at Tata Communications, says, “Tata Communications’ partnership with Salesforce represents another milestone around our IZO™ cloud enablement platform. Our recent, independent research confirms that organisations are experiencing benefits they didn’t expect from cloud services and realizing competitive advantages from cloud deployments. We are committed to creating a global ecosystem that harnesses our extensive global network and enables global organisations to meet the needs of their businesses and drive customer success by adopting the cloud confidently and securely.”

Tata Communications' IZO ecosystem currently consists of over 20 network providers covering 34 countries and serving 85% of the world's GDP. It connects four of the largest cloud platforms, including Salesforce, Amazon Web Services, Microsoft Azure and Google Cloud Platform, and over 50 data centers across the globe.

http://www.tatacommunications.com/izo


Tuesday, March 17, 2015

Deutsche Telekom Expands its Cloud Ecosystem

At this week's CeBIT 2015, Deutsche Telekom' T-Systems integration arm is showcasing its growing cloud ecosystem and M2M initiatives.  Some highlights:

Industry 4.0 - an M2M starter kit that contains everything a machine needs to go online: hardware, SIM card with data rate plan and access to the "Cloud der Dinge" (Cloud of Things) platform, which records and processes device and sensor data. Deutsche Telekom hosts this platform in high-security data centers in Germany.

Telekom and Salesforce - showing a mobile-ready create Customer Experience for Automotive solution that brings together financial, aftermarket and dealer management systems.  It built entirely on the Salesforce Platform.

Telekom and Cisco - T-Systems will operate and market the European part of the Cisco Intercloud as a secure public cloud. The vision is for all Intercloud partners to provide their solutions via the new, hybrid cloud infrastructure to customers around the world. The Cisco infrastructure is currently being installed in the new high-performance data center in Biere near Magdeburg. In addition to infrastructure offers based on the Intercloud, in the future, Deutsche Telekom will also offer software and platform services. The first Software-as-a-Service product, a managed hotspot that enables small and medium-sized enterprises to access the Internet quickly, easily and securely, will be available in the second quarter of 2015.

T-Systems and SAP  - T-Systems is offering SuccessFactors HCM (Human Capital Management), an application for HR management. This solution from the SAP subsidiary also enables processing of particularly sensitive civil servant data. From April 2015, Deutsche Telekom will also increase its own productivity with SuccessFactors HCM: The Group is making use of the highly scalable cloud application for the worldwide recruitment and targeted training of the some 220,000 employees.

BVMW - the German Association for Small and Medium-sized Businesses, is one of SugarCRM and Deutsche Telekom’s first joint customers. BVMW representatives make more than 700,000 contacts each year to represent the interests of the organization’s 270,000 member companies. In the past, individual BVMW offices separately managed member contacts with several different systems. The inability to share and synchronize information across systems was increasingly tedious and time-consuming.

"MagentaEINS Business" - a service package that combines fixed network, mobile communications and cloud applications. Business customers can combine an IP-based Telekom fixed network contract with a current mobile phone contract (basic monthly charge at least EUR 25.17 net) to create their own individual

http://www.telekom.com/media/enterprise-solutions/271964

Tuesday, February 24, 2015

nCino Raises $29 Million for Cloud-based Services for Financial Sector

nCino, a start-up based in Wilmington, North Carolina, announced $29 million in Series B financing for its secure, cloud-based operating solutions for the financial services industry.

nCino's Bank Operating System leverages the Salesforce Platform to provide financial institutions with superior transparency and clarity into their existing loan production pipelines, portfolios and operating efficiencies across all business lines, resulting in increased profitability, productivity gains and regulatory compliance.

The funding was led by Insight Venture Partners, and also included investments from existing investors Wellington Management Company LLP, former Morgan Stanley Chairman and CEO John Mack and Promontory Financial Group Founder and CEO Gene Ludwig.

http://www.ncino.com

Wednesday, November 19, 2014

Salesforce Revenues Up 29% YoY, 2015 Guidance Increased

Salesforce reported Q3 revenue of $1.38 billion, an increase of 29% year-over-year, and 30% in constant currency.  Subscription and support revenues were $1.29 billion, an increase of 28% year-over-year.  Professional services and other revenues were $95 million, an increase of 33% year-over-year.  There was a GAAP loss per share of ($0.06), and diluted non-GAAP earnings per share was $0.14.

"Salesforce continues to be the fastest growing top 10 software company, with constant currency revenue and deferred revenue growth of 30% or more year-over-year," said Marc Benioff, Chairman and CEO, Salesforce. "Given the tremendous response to our Customer Success Platform, I'm delighted to announce a fiscal 2016 revenue projection of $6.5 billion at the high end of the range."

Revenue for the company's full fiscal year 2015 is projected to be approximately $5.365 billion to $5.370 billion, an increase of 32% year-over-year.

http://www.salesforce.com

Monday, October 13, 2014

Salesforce Enters Cloud Analytics with Wave

Salesforce introduced its "Wave" cloud analytics platform designed for helping business users extract new insights from any data source, including CRM applications in its ecosystem. Sources can include structured SAP and Oracle data as well as unstructured machine and social data.

At its Dreamforce 2014 event the company is announcing more than 30 Wave ecosystem partners, including Accenture, Deloitte Digital and Informatica.

“Today, Salesforce is disrupting the analytics market, just as we disrupted the CRM industry 15 years ago,” said Marc Benioff, chairman and CEO, Salesforce. “We’re not only connecting companies with customers in a whole new way with our Customer Success Platform, we’re empowering companies to know their customers like never before with the groundbreaking Wave Analytics Cloud.”

http://www.salesforce.com/company/news-press/press-releases/2014/10/141013.jsp

Sunday, October 12, 2014

Dreamforce 2014 Expects 135,000 Registrations

Salesforce.com's 12th annual "Dreamforce" customer conference opens this week in San Francisco. The company is expecting more than 135,000 registered attendees.

Celebrity keynoters include Secretary of State Hillary Rodham Clinton, World Economic Forum executive chairman and founder Klaus Schwab, former Vice President Al Gore, Arianna Huffington, Tony Robbins, Neil Young, Marc Andreessen, Reid Hoffman, Affirm CEO Max Levchin, Code.org’s Hadi Partovi, Microsoft’s Tony Prophet, Yelp CEO Jeremy Stoppelman and i.am+ founder will.i.am.

Bruno Mars will headline the Dreamforce Gala and Benefit Concert to support UCSF Benioff Children’s Hospitals.

http://www.salesforce.com/dreamforce/DF14/

Sunday, July 13, 2014

Deutsche Telekom Signs Salesforce.com

Deutsche Telekom’s T-Systems division has been appointed as primary reseller for Salesforce.com's CRM Platform in Germany, Austria and Switzerland.

In addition, T-Systems will serve as data center provider for salesforce.com’s upcoming German data center. The companies are looking at expanding the partnership to Europe, the Middle East and Africa (EMEA) at a later date.

Deutsche Telekom said the deal strengthens its mission to be the leading cloud service provider in Germany and Europe.

http://www.telekom.com/media/company/241586


Thursday, June 26, 2014

Orange Business Adds Salesforce to its Secured Cloud Hub

Orange Business Services will be adding Salesforce to its secure cloud hub, Business VPN Galerie.

Launched in 2010, Business VPN Galerie is the world’s first hub linking Orange VPN customers to cloud services via trusted network gateways.

The VPN Galerie enables customers tp access Orange and partners’ infrastructure and software as a service, while benefitting from the advantages of the Orange Business Services cloud-ready network. These include end-to-end management and support, reliability, performance and security. Customers can maintain their existing user access methods and corporate security policies for all Business VPN Galerie services.

“Business VPN Galerie was the world’s first cloud-ready network offer on the market. By connecting Business VPN Galerie with Salesforce, we are strongly enriching the ecosystem of applications available through Business VPN Galerie,” says Didier Duriez, senior vice president Global Solutions and Services, Orange Business Services.

http://www.orange-business.com/fr/produits/business-vpn-galerie


Thursday, May 29, 2014

Microsoft and salesforce.com Enter Partnership

Microsoft and salesforce.com announced a strategic partnership to create new solutions that connect salesforce.com's customer relationship management (CRM) apps and platform to Microsoft Office and Windows.

The companies plan to deliver the following solutions:


  • Salesforce for Windows and Windows Phone 8.1. Will enable customers to access Salesforce and run their business from their Windows devices. A preview is planned to be available in fall 2014 with general availability in 2015.
  • Salesforce for Office 365. New interoperability between Salesforce and Office 365 will give customers access to the content they need to collaborate, sell, service and market from virtually anywhere. Plans include the ability to:
  • Access, share, edit and collaborate on Office content from within Salesforce and on Salesforce1 using Office Mobile, Office for iPad and Office 365.
  • Use OneDrive for Business and SharePoint Online as integrated storage options for Salesforce.
  • Use Salesforce and Outlook together with a new Salesforce App for Outlook.
  • Connect Salesforce data to Excel and Power BI for Office 365 to visualize information and find new insights.

"We are excited to partner with salesforce.com and help customers thrive in a mobile and cloud-first world," said Satya Nadella, CEO of Microsoft. "Working together we'll deliver new solutions that connect the customer insights of Salesforce to the cloud productivity of Office 365, the cloud platform of Azure and the mobility of Windows, so our customers can do more."

http://www.microsoft.com
http://www.salesforce.com


See also