Showing posts with label Next Gen Network Automation. Show all posts
Showing posts with label Next Gen Network Automation. Show all posts

Monday, December 9, 2019

AI and the Customer Experience

How can AI and automation help to redefine the customer support experience?

Umesh Sachdev, co-founder and CEO of Uniphore, briefly shares his 2020 vision for AI and customer service.

Uniphore, a start-up based in Palo Alto, California, targets Conversational Service Automation. The company was incubated in 2008 in IIT Madras, the premier research institute in India, and has grown to over 150 employees located in the U.S., India, and Singapore. Earlier this year, Uniphore raised $51 million in Series C funding led by March Capital Partners, with participation from Chiratae Ventures (formerly IDG Ventures), Sistema Asia, CXO Fund, ITP, Iron Pillar, Patni Family, plus other investors. John Chambers, CEO and founder of JC2 Ventures and former CEO of Cisco, is an active advisor to Uniphore and holds a 10% stake in Uniphore.

See our full series of Thought Leadership videos at

Sunday, November 3, 2019

Next Gen Network Automation: Reinventing Networking

The future of networking is inside the application, says Galeal Zino, CEO of NetFoundry. There are four pillars to this reinvention of networking: (1) the application is the new edge (2) the Internet is the new business WAN (3) security needs to be zero-trust and (4) code needs to replace configuration.

NetFoundry delivers its platform and Fabric in a Network-as-a-Service model in which customers control their private networks via API, SDK or web console, while NetFoundy manages the underlying network infrastructure. The company is based in Charlotte, North Carolina.

Filmed at NetEvents 2019 in San Jose, California.

Wednesday, October 30, 2019

Next-Gen Network Automation - ONAP advances with 5G blueprints

Arpit Joshipura, GM Networking & Orchestration + Edge/IOT for The Linux Foundation, discusses ONAP's recent release, Dublin, and how the LF's new blueprints help operators deploy network automation at scale in production.

Tuesday, October 29, 2019

Next Gen Network Automation - AI inside China Mobile

AI is key for next-gen network transformation. Dr. Junlan Feng, General Manager of the AI and Intelligent Operation R&D Center & Chief Scientist at China Mobile, discusses the significance of AI and how AI coupled with automation is key to future networks.

Monday, October 28, 2019

Next Gen Network Automation - Provisioning Workflows

The future of network automation involves acquiring key operational data within the network and tying that to automation workflows in an intelligent manner. FRINX has combined a system of multiple components (controller and agent), a workflow engine, and open-source databases into one solution that is ready to work out of the box.

Gerhard Wieser, CEO of FRINX, talks about how FRINX allows customers to provision services, configure devices, and understand the state of their whole network at scale.

Next Gen Network Automation - Edge Data Centers

Data centers are becoming more distributed and smaller, says Mike Capuano, VP of Marketing, Pluribus, moving into central offices or even radio base station aggregation locations. This makes network automation absolutely critical. These smaller data centers have to become software-defined.

Sunday, October 27, 2019

Next-Gen Network Automation - Accelerating Enterprises

Automating a global enterprise to scale can be a herculean task. Choosing the best approach, such as using an intent-based, model-driven based network automation engine can simplify the process of automating an existing multi-vendor network, freeing precious IT engineering time to deliver strategic innovation. Gluware CEO and Co-founder, Jeff Gray, talks about how Gluware helps enterprises like Mastercard, Merck and more deploy network automation at scale and the business benefits of doing so.

Wednesday, October 23, 2019

Next-Gen Network Automation - Advancing through Software

To advance network automation, organizations need to move from manual, human-centric command line interfaces (CLIs) to machine-driven automation. Chris Wade, Co-founder and CTO of Itential, talks about the critical issues associated with network automation and why it’s time to treat the network as code. By taking a software-centric approach, organizations can integrate across multiple domains for end-to-end network automation.

Thursday, October 17, 2019

Now Available: 2019 Next Gen Network Automation site and report

The dream of fully automated networks has been with us for decades, but with the rise of machine learning and virtualized network architecture, the industry finally appears ready to step ahead with Next Gen Network Automation.

In this series of videos, we speak with the thought leaders who are redefining the concept of automation. This 4-minute overview video gives us some high-level definitions:

  • Arpit Joshipura, The Linux Foundation
  • Partho Mishra,  Cumulus
  • Jeff Gray, Gluware
  • Prasanth Shenoy, Cisco
  • Chris Wade, Itential
  • Gerhard Wieser, FRINX
  • Mansour Karam, Apstra
  • Dr. Junlan Fang, China Mobile
  • Chris Rice, AT&T

See our full series of Thought Leadership videos, and download the exclusive report from our partner AvidThink, at