Showing posts with label Empirix. Show all posts
Showing posts with label Empirix. Show all posts

Thursday, April 19, 2018

Empirix lands $19M contract with Tier 1 North American mobile operator

Empirix has been awarded a 3-year contract valued at US$19 million.

The unnamed, tier 1 North American mobile operator selected Empirix to improve the quality of performance for their mobile voice, VoWiFi and VoLTE networks, to score and increase customer experience satisfaction, and reduce OpEx related to MTTR.

Empirix provides an end-to-end view of voice service over any radio technology with real time analytics for a proactive and predictive approach to the service. The software solution, which is comprised of Empirix’s EXMS and IntelliSight solutions, will identify Quality of Experience anomalies and ensure customer satisfaction and operational efficiencies of the provider’s new network by establishing Quality of Service baselines and measuring performance gains.

Sunday, August 17, 2014

Empirix Acquires Verios for Mobile Analytics

Empirix has acquired Verios Software & Systems, a privately-held company specializing in real-time analytics, for an undisclosed sum.

Based in Dublin, Ireland, Verios takes a “Big Data” analytic approach to managing the increasingly complex radio access network environment. Unlike conventional radio access network management solutions that only sample customer segments, the Verios Vision Platform is designed to provide customer-level detail in high-volume distributed networks in real time. The company was founded in 2009 by Gerard Carroll, Mike Manchip and David O’Loghlin.

Empirix said it plans to integrate the Verios solution with its own analytical, troubleshooting, monitoring and management capabilities to give wireless providers unprecedented capabilities for managing their networks from their customers’ perspectives.

“The radio access network is a vital, expensive and often unpredictable link in the mobile network. Verios provides insight that enables network operators to enhance service levels and predictability of service for their customers,” said Empirix CEO John D’Anna. “Verios’ solution provides complete visibility into radio access network operations, down to the individual user. Integrating that functionality into our IntelliSight platform will enable wireless providers to know exactly what their customers are experiencing, when and where. At the strategic level, that intelligence will help providers target their investments at the areas most likely to yield more revenue.”

“Empirix and Verios have complementary visions of service performance management and how to help providers deliver outstanding customer experiences,” said Verios Founder and CEO Gerard Carroll. “Unifying our respective approaches to SOC – Empirix across the core network and Verios across the radio access network – will give providers immediate, detailed insight for responding to their most lucrative customer segments’ needs.

http://www.empirix.com/news/press-releases/2014/2014-08-14.aspx