Showing posts with label Amdocs. Show all posts
Showing posts with label Amdocs. Show all posts

Tuesday, November 12, 2019

AT&T and Amdocs expand strategic alliance

AT&T has awarded a new multi-year managed services agreement to Amdocs to support AT&T’s business transformation strategy.

In addition to customer experience and digital enablement programs, the companies are expanding activities in strategic areas such as data analytics and security.  The team will accelerate the implementation of DevOps to address business priorities and bring innovation to market in an agile manner. 

“5G and the cloud will lead to new business and consumer applications we haven’t even imagined yet, and developers and creators will look to us to help make those visions a reality,” said Andre Fuetsch, EVP & Chief Technology Officer, AT&T. “As the ecosystem continues to expand, we need to provide a solid foundation to build on.  Amdocs has been a strong collaborator for years, and we value their agility, technical expertise, and customer-centric approach.”

“AT&T has always driven our industry forward, improving the way people live and work”, said Shimie Hortig, group president, Americas at Amdocs. “We are very proud of our deep relationship spanning many decades and look forward to strengthening this relationship as the communications and media industry continues to innovate at an unprecedented pace.”

Monday, September 9, 2019

Samsung and Amdocs partner on 5G Open Cloud networking

Samsung Electronics  and Amdocs are collaborating on multiple joint initiatives around open cloud 5G networks.

Specifically, Amdocs and Samsung Networks will collaborate to onboard and integrate Virtual Network Functions (VNFs) so that service provider can better take advantage of Samsung’s 5G network solutions with Open Network Automation Platform (ONAP). The collaboration will start with Samsung’s Virtualized Central Unit (vCU) function and will expand to cover additional areas through execution of a comprehensive program, including components of the 5G core, to help CSPs realize a full end-to-end 5G cloud network.

The two companies will also explore the possibility of delivering relevant network services, such as vRAN rollout and integration, and related Network Function Virtualization (NFV) enablement solutions. Virtualized network functions that are managed by a comprehensive automation and orchestration platform will provide CSPs with a rich set of innovative new services that can be deployed, discovered and scaled on demand, providing new ways to monetize the network.

“This partnership with Amdocs on ONAP enablement helps us accelerate an important shift towards a dynamic software-driven architecture that will empower networks to adjust themselves to meet ever-changing user demands and network conditions,” said Jaeho Jeon, Executive Vice President and Head of R&D, Networks Business at Samsung Electronics. “As we move 5G business forward, we continue to drive the adoption of ONAP and 5G network deployment to enrich the 5G ecosystem.”

“As the deployment of 5G networks accelerates, CSPs are taking the opportunity to rearchitect their network to be open, virtualized, cloud-based and AI-infused,” said Anthony Goonetilleke, group president of Media, Network and Technology, Amdocs. “By teaming with Samsung, Amdocs combines its expertise in enterprise-grade ONAP and software-defined systems with Samsung’s advanced 5G network solutions portfolio to better enable CSPs to launch innovative new services at speed.”

Thursday, August 8, 2019

Amdocs acquires TTS Wireless, a mobile network engineering specialist

Amdocs has acquired TTS Wireless, a privately-owned provider of mobile network engineering services, specializing in network optimization, planning, and software-enabled solutions. Financial terms were not disclosed.

Amdocs plans to integrated TTS Wireless’ services at leading operators with its own Open 5G portfolio. This expanded offering will help operators accelerate and simplify the deployment of 5G networks with comprehensive network rollout solutions.

“This acquisition helps execute on Amdocs’ strategy of providing our customers around the world with an end-to-end 5G solution, so they can efficiently accelerate their plans to launch 5G networks, rapidly deploy the innovative new services this new technology enables, and benefit from new monetization models,” said Shuky Sheffer, Amdocs president and CEO. “At the same time, service providers also need to reduce cost per bit through automated operations, and smart network planning and optimization. The addition of TTS Wireless’ extensive network engineering services to the Amdocs Open 5G portfolio provides a compelling offering and highlights our commitment to be the leading independent provider of network services for 5G and the new generation of open cloud networks. This move will also enable operators around the world to benefit from the early 5G adoption experiences TTS Wireless has gained at leading carriers.”

“For over twenty years TTS Wireless has been successfully working with leading American operators,” said Lin Weng, TTS Wireless founder and CEO. “Together, TTS Wireless and Amdocs are well positioned to help operators accelerate their 5G journey with our expertise and experience in customer-focused design, delivery and optimization of mobile networks. With our highly-skilled network engineering and software development team joining forces with Amdocs, together we will strengthen the scope and scale of our offerings as we continue to deliver differentiated network services to Amdocs’ global base of service provider customers.”

Monday, August 5, 2019

Amdocs and Microsoft expand cloud alliance

Amdocs and Microsoft are expanding their alliance to help communication service providers (CSPs) with differentiated, cloud-based services.  Amdocs and Microsoft will collaborate across several domains, including Data and AI, NFV and virtualized networking, IoT (including eSIM) and Media.

Under the collaboration, SES, a global satellite operator, will be the first to deliver virtual network services, such as SD-WAN, orchestrated and managed using Amdocs NFV Powered by ONAP on Microsoft Azure. 

“As the communications and media industries merge, CSPs are jockeying to bring fresh, new offerings to their brand to retain and grow their customer base and gain market share,” said Gary Miles, chief marketing officer, Amdocs.  “With today’s expanded agreement, CSPs can now offer a one-stop shop of new and differentiated cloud services to drive growth, stickiness and value-add, while also streamlining operations, improving service agility and reducing complexity.”

Bob De Haven, general manager, worldwide media & communications industries at Microsoft Corp. said, “Amdocs and Microsoft have been working together for several years to enable and develop services to accelerate CSPs’ transformation to the cloud. Through this expansion of our work together, Microsoft and Amdocs will collaborate on new work across several of the industry’s most important growth drivers, including expanding into the media and entertainment business, leveraging artificial intelligence and evolving to open, cloud-based services.”

Amdocs also announced that its scalable, Hadoop-based data management platform and self-service visualization and reporting solution is now available hosted on Azure.  CSPs can now bring real-time data from multiple sources, both cloud-based and on-premises, into a communications industry-specific data model based on best practice, prebuilt reports and visualization capabilities.

http://www.amdocs.com

MEF18 PoC - AT&T on Intent-Based Networks & Services



MEF18 Proof of Concept, 29 - 31 Oct - Transformation in Action: Harmonizing Delivery of Intent-Based Networks & Services. 

Tuesday, December 4, 2018

MEF18 PoC - AT&T on Intent-Based Networks & Services



MEF18 Proof of Concept, 29 - 31 Oct - Transformation in Action: Harmonizing Delivery of Intent-Based Networks & Services. 

PoC Participants: AT&T, Amdocs, Fujitsu Network Communications, and Iometrix.

Speaker: Raluca Sirbu, Director, Network Infrastructure & Services, AT&T

This PoC focuses on building a transformational ecoystem that will:
- Automate services with zero-touch delivery and activation across multiple domains.
- Enrich the customer experience.
- Empower customers by defining policies for their assets and using natural language to set intent.
- Develop an assistant to manage customer personas and related interactions.
- Create a responsive network that is able to self-adjust and heal to meet customer and application driven requirements.
- Provide a homogenous experience across heterogenous networks, blending technologies by creating software-centric network services across multiple domains.

The open framework for transformation includes intent, smart devices, an intent engine, orchestration, and an SDN-enabled network.

The PoC incorporates MEF work on LSO Cantata, LSO Interlude, LSO Legato, LSO Presto, and LSO Adagio interfaces, the draft SD-WAN services standard, and numerous MEF specifications.  The PoC also incorporates ONAP, AT&T's DANOS (disaggregated operating system, which will become open source shortly), and Fujitsu's Warrior open source automation framework for development and deployment of microservices.

Save the date for MEF19, 18-22 November 2019, JW Marriott, LA LIVE, Los Angeles.

https://youtu.be/c0uQKB1yaPc

Thursday, November 8, 2018

Amdocs wins 5 year Digital Transformation Project with US Cellular

U.S. Cellular selected Amdocs for a turnkey project to transform customer digital care and commerce experiences over its Web and mobile channels. Financial terms were not disclosed.

This partnership supports U.S. Cellular’s commitment to deliver world-class digital experiences to its customers, unified across care, commerce and Web and mobile channels, while simplifying operations and reducing costs.

Under the 5-year contract, Amdocs will deliver the project in an agile approach, enabling U.S. Cellular to quickly add new capabilities in short iterative cycles. In addition to back-end capabilities, Amdocs will provide front-end portal design, leveraging Amdocs’ customer-centric and design-led thinking best practices. Amdocs will also deliver all associated third-party components, including content management and personalization capabilities from Adobe, as well as ongoing operation and third-party management services, all under a five-year managed services agreement.

“We have been relying on Amdocs’ business support systems since 1995 and later expanded this relationship to include systems operation and overall responsibility for our entire order-to-activation process,” said Michael Irizarry, executive vice president and chief technology officer at U.S. Cellular. “Our selection of Amdocs for this new strategic project builds on our history and on Amdocs’ continued strong delivery. This state-of-the-art solution will make it easier and simpler for our customers to interact with us and will differentiate the U.S. Cellular brand experience for today’s digital-savvy consumers.”

Tuesday, July 31, 2018

Amdocs cites new wins with Comcast Business, Verizon and AWS

Amdocs announced new customer wins with Comcast Business, Verizon and Amazon Web Services (AWS).  Some highlights:

Amdocs now supports Comcast Business’ commercially available software-defined wide area networking (SD-WAN) service,  the first business product powered by the ActiveCore SDN Platform. Amdocs provides the integration, orchestration and automation and NFV use cases needed for Comcast to reinvent its enterprise customer digital experience and build its own cloud-based network with the ability to design the services their customers require
Vubiquity, an Amdocs company, has been selected by Verizon Managed Services to supplement its expansive collection of on-demand content across existing and future formats, including but not limited to 4K and HDR. Vubiquity will also make this media and entertainment available in a variety of business models, including TV on-demand, rental, PPV and EST.
Amdocs, together with Amazon Web Services (AWS), will enable large Philippines telco Globe Telecom, to deliver cloud-based intelligent omnichannel routing and interactions management to quickly adapt to fast-changing consumer demands and truly transform their customer engagements.

Separately, Amdocs reported revenue for the third fiscal quarter ended June 30, 2018 of $1.0 billion, up 1.0% or $9.9 million sequentially from the second fiscal quarter of 2018 and up 3.7% as compared to last year’s third fiscal quarter, including  a negative impact from foreign currency movements of approximately $9 million. The Company's GAAP net income for the third quarter of fiscal 2018 was $91.5 million, or $0.64 per diluted share, compared to GAAP net income of $119.3 million, or $0.81 per diluted share, in the prior fiscal year’s third quarter. Net income on a non-GAAP basis was $147.5 million, or $1.03 per diluted share, compared to non-GAAP net income of $150.4 million, or $1.02 per diluted share, in the third quarter of fiscal 2017.

"We are pleased to report a solid performance in our third fiscal quarter. Revenue exceeded $1 billion for the first time in our history and was in line with the midpoint of our guidance adjusting for currency. On a regional basis, North America showed some early signs of stabilization while Europe and Rest of World delivered solid year-over-year growth that reflected the benefit of recent customer awards and our continued focus on project delivery and execution,” said Eli Gelman, president and chief executive officer of Amdocs Management Limited.

Gelman continued, “Q3 included positive developments relating to Network Functions Virtualization (NFV). First, we are today excited to announce that Amdocs is supporting the commercial availability of Comcast’s software-defined wide area networking (SD-WAN) service for enterprise businesses which leverages Amdocs’ leading NFV portfolio of orchestration, fulfillment and automation capabilities. Second, Telstra has partnered with Amdocs to implement a next generation OSS platform for its B2B line of business that will enable Telstra’s network domains to evolve toward virtualization while minimizing the impact to its existing support systems.”


Amdocs to acquire Vubiquity for video content management

Amdocs agreed to acquire Vubiquity, a Los Angeles-based company that provides professional video content management services, for approximately $224 million in cash.

Vubiquity works with over 600 leading film studios, television networks, and independent producers. It manages a 150,000+ asset library, providing superior quality distribution

Amdocs said Vubiquity's capabilities are of increasing importance to its 350+ communication and media service provider partners.

“This acquisition uniquely positions Amdocs at the center of increased convergence across the content community and video distributors including major OTT providers,” said Eli Gelman, Amdocs President and CEO. “Our joint offerings address the media and entertainment industry’s challenge in balancing the incredible growth of content and the many ways to consume content with making programming easier, faster to deliver and ultimately watch, while also delivering profits.”

“Vubiquity has successfully been connecting content owners and distributors across many diverse platforms and evolving business models at the core of its support to the media community,” said Vubiquity CEO Darcy Antonellis, who will, upon completion of the deal, be joining Amdocs as head of the Amdocs Media Division.

Friday, May 11, 2018

Amdocs posts quarterly sales of $992M, up 2.7% yoy

Amdocs reported revenue for its second fiscal quarter ended March 31, 2018 of $992.3 million, up 1.5% or $14.6 million sequentially from the first fiscal quarter of 2018 and up 2.7% as compared to last year’s second fiscal quarter.  GAAP net income for the second quarter of fiscal 2018 was $101.7 million, or $0.70 per diluted share, compared to GAAP net income of $112.6 million, or $0.76 per diluted share, in the prior fiscal year’s second quarter. Net income on a non-GAAP basis was $137.4 million, or $0.95 per diluted share.

“We are pleased to report solid results for our second fiscal quarter which included double-digit growth in Europe and record revenue in Rest of World. Our operating profitability was stable and we grew our 12-month backlog to another new high. Additionally, we extended our technology leadership with the launch of AmdocsOne at Mobile World Congress and we utilized our cash to close on the acquisitions of Vubiquity, as well as UXP Systems, a leader in User Lifecycle Management solutions,” said Eli Gelman, president and chief executive officer of Amdocs Management Limited.

Amdocs announced a contract with Safaricom, a major mobile network operator in Kenya with 29.5 million customers. Safaricom will use revenue assurance technology and expertise from Amdocs to provide more comprehensive and adaptive revenue safeguards for the entire lifecycle of new services across its entire business.

Wednesday, January 31, 2018

Amdocs to acquire Vubiquity for video content management

Amdocs agreed to acquire Vubiquity, a Los Angeles-based company that provides professional video content management services, for approximately $224 million in cash.

Vubiquity works with over 600 leading film studios, television networks, and independent producers. It manages a 150,000+ asset library, providing superior quality distribution

Amdocs said Vubiquity's capabilities are of increasing importance to its 350+ communication and media service provider partners.

“This acquisition uniquely positions Amdocs at the center of increased convergence across the content community and video distributors including major OTT providers,” said Eli Gelman, Amdocs President and CEO. “Our joint offerings address the media and entertainment industry’s challenge in balancing the incredible growth of content and the many ways to consume content with making programming easier, faster to deliver and ultimately watch, while also delivering profits.”

“Vubiquity has successfully been connecting content owners and distributors across many diverse platforms and evolving business models at the core of its support to the media community,” said Vubiquity CEO Darcy Antonellis, who will, upon completion of the deal, be joining Amdocs as head of the Amdocs Media Division.

Thursday, September 14, 2017

DISH Network picks Amdocs CES 10 for business services

DISH Network has selected Amdocs CES 10 for its DISH Business customers, including private offices, hotels and apartments.

Under the contract, Amdocs will provide an advanced business and operational support system (BSS/OSS) that integrates all the elements that define the DISH Business experience. This includes delivering the best possible entertainment experience in a wide range of properties with innovative services powered by DISH’s SMARTBOX and EVOLVE set-back box for hotels, and supported by Amdocs CES 10.  

“With Amdocs CES 10 as our next generation platform for the business sector, we’ll be able to launch new services and further enhance the customer experience,” said John Swieringa, executive vice president of operations at DISH.

http://www.amdocs.com

Tuesday, September 12, 2017

Amdocs launches NFV powered by ONAP

Amdocs introduced its Network Function Virtualization (NFV) powered by Open Network Automation Platform (ONAP) – a portfolio featuring modular capabilities that accelerate service design, virtualization and operating capabilities on demand.

Amdocs said its goal here was to develop network virtualization software that is capacity aware and that wass created using open source technology from ONAP. Amdocs NFV powered by ONAP is the first and most comprehensive software and services offering that leverages open source networking technology, and can be deployed either locally or in the public cloud using modern DevOps adoption techniques.

Amdocs is a founding creator of a number of significant modules of ONAP, including Amdocs Service Design and Create to automate service design, and Amdocs Active Inventory for a unified live view of services powered by ONAP.

Amdocs is currently working with many early adopter operators in areas such as service design and creation, on-boarding of virtualized service functions, monitoring of active inventory in hybrid networks and the continuous, elastic maintenance of the network itself. This addresses the needs of operators seeking adaptable, scalable, software-driven networks based on cloud and microservices technologies.

“Amdocs brings unique expertise derived from working with ONAP’s early adopters, including North American carriers that include Bell, and European carriers such as Orange, to help service providers drive value from virtualization and this offering lays the framework for additional carrier-grade enhancements as the ONAP code matures. Open source brings unparalleled agility and innovation to the market. In such a dynamic environment, it is important that the industry is able to package open source contributions into a mature capability set for live network operations.  This is what we have achieved with the Amdocs NFV powered by ONAP professional portfolio”, said Gary Miles, general manager at Amdocs.  “It represents a brand new frontier for the communications and media industry and addresses the many time to market challenges facing carriers who want to rapidly launch new virtual services, and gain the future proof advantages of ONAP open source technology today.”

 “Amdocs’ open network partner ecosystem of industry leading vendors has created more than 80 Virtual Network Functions (VNFs), delivering innovative NFV use-cases that speed up complex multi-vendor service deployments. This is complemented by a portfolio of professional services to fast-track NFV strategic planning, implementation and operations/assurance, as well as integration to existing operational and business support systems, essential to commercializing virtual network services for our customers now and in the future.”

http://www.amdocs.com



Thursday, September 7, 2017

Altice USA awards multiyear deal to Amdocs

Altice USA awarded a multi-year agreement to Amdocs for key business and operational support systems. The arrangement will help accelerate the migration to a single Altice USA platform, simplify and modernize technology operations and provide a better experience to Altice USA customers. Financial terms were not disclosed.

Altice USA is one of the largest broadband communications and video service operators in the U.S. and the provider of Optimum and Suddenlink-branded internet, TV and phone services. The service provider is working to integrate its Cablevision and Suddenlink legacy business and operating systems and platforms. Amdocs will offer a hybrid solution combining architecture developed by Altice Labs as well as systems from Amdocs, enabling a simpler, more agile and efficient customer-centric system. The companies said the solution enables Altice USA to quickly and flexibly design and launch new innovative offerings and bundles, accelerate order orchestration and fulfillment over its existing fiber infrastructure and next generation fiber network, enable superior omni-channel customer service experience, and future-proof its systems to prepare for next-generation products and services.

"As we focus on the future needs of our customers, having a simple, flexible and efficient support system is a vital part of our strategy. By combining the technological strengths of Altice with the capabilities of Amdocs, we are creating a unique infrastructure that will enhance and unify the customer experience we offer in the U.S. as we launch new, innovative products and services for our customers. Amdocs is a valued, long-standing partner for Altice USA and we look forward to working together to create the backbone that will enable best-in-class connectivity solutions for years to come," said Hakim Boubazine, Co-President and Chief Operating Officer, Altice USA.

"Altice USA is a major powerhouse, delivering broadband, pay television, telephony services, Wi-Fi hotspot access, proprietary content and advertising services to residential and business customers. They are innovative and agile and focused on delivering on the promise of full convergence in this hyper-competitive market. We are delighted to partner with Altice in the U.S. on this industry-leading solution," said Eric Updyke, group president, Amdocs Services.

http://www.amdocs.com

Tuesday, November 8, 2016

Amdocs Launches Mobile Financial Services Card

Amdocs introduced a Mobile Financial Services card management system for helping service providers in launching their own debit or prepaid payment cards. The cards can be linked to a mobile wallet, with stored monetary value, loyalty points or airtime as the source of funds.

Amdocs said its card management system can be quickly deployed on the cloud as Software as a Service (SaaS), integrating securely with local card-manufacturing companies for card printing and distribution. The system incorporates a back-office administration user interface that manages card specifications, card product definitions and issuer identification number (IIN) ranges.

The company also noted that customers who don’t have a bank account can use these cards to pay for purchases at retail point of sale terminals, to withdraw cash from an ATM or for online shopping.

“Enabling unbanked and under-banked consumers to own debit or prepaid payment cards will empower them to join the modern digital economy and further encourage them to adopt more mobile financial services,” said Patrick McGrory, president for Amdocs’ emerging offerings. “Amdocs’ Mobile Financial Services card management system supports our mobile financial services offerings in digital banking, remittances, and digital commerce and payments markets. The ability to issue debit or prepaid payment cards, without investing in technology infrastructure or third-party systems, enables mobile financial service providers across all industries to offer a true multi-channel consumer experience, driving the growth of mobile financial services adoption and usage.”

http://www.amdocs.com

Wednesday, September 14, 2016

Amdocs Acquires Three Companies Focused on Customer Experience

Amdocs has acquired three three privately-owned companies that are focused on improving the customer experience for communications services:

Vindicia: offers software-as-a-service (SaaS) subscription management and payment solutions. Vindicia helps digital enterprises to onboard customers and process payments for digital content, over-the-top (OTT) entertainment, online subscriptions and on-demand services.

Brite:Bill:  focused on transforming the customer bill into a unique, customer-centric engagement channel. Brite:Bill's technology and services transform invoices into a personalized, digital, interactive billing experience in the channel of the customer's choice. The invoice's customized and engaging design reduces customer confusion around the bill, thereby cutting service provider costs around inbound inquiries, and also provides an engagement opportunity for service providers to promote new services.

Pontis: provides contextual digital engagement solutions. Pontis's real-time decisioning and learning technology enables service providers to offer their customers personalized contextual interactions relevant to where that individual customer is in their journey with the service provider. Pontis helps service providers determine the next best action for customer engagement and then to offer the customer, across outbound and inbound channels, the most appropriate service at the right time and the right touch point.

"Communication and media service providers, including those with over-the-top offerings, are transforming to capture the world of on-demand services and digital immediacy. When combined with business-driven analytics behind the scenes, this ensures a simplified, intuitive and engaging customer experience," said Eli Gelman, Amdocs Management Limited president and CEO.

"These acquisitions, alongside Amdocs' existing platforms which include multi-channel, digital care and commerce, customer management and big data analytics solutions, position Amdocs as the market leader to help communication and media providers on their journey. I am excited by these companies joining Amdocs, as their cloud-based technologies will augment Amdocs' rich offering and shorten our time to market," Gelman continued.

The three similarly priced companies were acquired for a combined amount of approximately $260 million in cash, net, and may be subject to certain adjustments including small earnouts.

http://www.amdocs.com

Wednesday, July 27, 2016

Amdocs to Serve as Integrator for AT&T’s Open Source ECOMP

Amdocs will serve as integrator for telecom companies and cloud developers who want to use AT&T’s ECOMP platform to build their own software-centric network services.

ECOMP is the service orchestration system that powers the AT&T software-defined network (SDN). Earlier this month, AT&T confirmed that it is committed to releasing ECOMP into open source. Amdocs said it will help companies deploy that open source software into their own networks. ECOMP is a vital tool for service providers struggling to meet today’s network demands while preparing for an even greater load in the next few years from applications like virtual reality and augmented reality, 4K video and the Internet of Things.

“ECOMP is the engine of our software-centric network. And recently, we revealed our plan to build a global community around ECOMP to help service providers and developers meet the network demands of next-gen technologies,” said Chris Rice, VP of Advanced Technologies and Architecture at AT&T Labs. “Today, we’re excited to share that a few months back Amdocs became an early collaborator on ECOMP and will become an integrator for ECOMP in the industry. We believe ECOMP will set the standard for virtual network (VNF) automation, and Amdocs will support the growth of the platform as more and more service providers begin using it.”

“Achieving better service agility is at the heart of this initiative and is one of the key business imperatives. Using carrier-optimized cloud infrastructure to separate hardware and software layers will increase the value of the network by allowing the rapid onboarding of new services to our customers,” said Anthony Goonetilleke, division president at Amdocs. “Together, we will deliver the ECOMP platform to the industry to simplify network environments and drive operational and capital savings, while continuing to accelerate service innovation and network value through agile software powered networks.”

http://www.amdocs.com/news/pages/att-and-amdocs-collaborate-to-deliver-open-software-solutions-to-accelerate-nfv.aspx

AT&T Commits its ECOMP Service Orchestrator to Open Source

AT&T confirmed that it is committed to releasing into open source its current Enhanced Control, Orchestration, Management and Policy (ECOMP) platform, which is the service orchestration system that powers the AT&T software-defined network (SDN).

AT&T said ECOMP is mature, feature-complete, and tested in real-world NFV deployments. The company believes open source ECOMP will bring maturity to SDN and become the industry standard for orchestration, management and policy control.

By releasing the ECOMP code as open source, AT&T said other service providers will be able to use this software to meet non-stop network demands as data-hungry technologies like autonomous cars, augmented and virtual reality, 4K video and the Internet of Things (IoT) take off.

“In March, we opened the hood of our network, showed you the engine and the industry responded asking to join us,” said John Donovan, Chief Strategy Officer and Group President, Technology and Operations, AT&T. “Over the last few years, AT&T invented what we believe to be the most sophisticated, comprehensive and scalable software-centric network in the world. Today, we’re letting anyone use and build upon our millions of lines of software code by committing to releasing it into the open source community.”

“This is a big decision and getting it right is crucial,” Donovan continues. “We want to build a community – where people contribute to the code base and advance the platform. And, we want this to help align the global industry. We’ve engaged a third-party company to be the integrator and provide support in the industry for the ECOMP platform. And we’ve received positive feedback from major global telecom companies. We’re excited to share more on that front very soon.”

http://about.att.com/story/network_playbook_into_open_source.html

Monday, February 15, 2016

Amdocs: VoLTE Call Drops Are 4-5 Times Higher Than 2G/3G

VoLTE call drops can be four to five times higher than calls on 2G or 3G networks, according to newly published research from Amdocs that analyzed more than 25 million voice and data connections from 80 different network operators around the world in the past 12 months.

"The Amdocs State of the RAN research reinforces the sheer strain mobile networks are under,” said Ann Hatchell, head of network marketing at Amdocs.

Some highlights:

  • VoLTE call drops can be four to five times higher than calls on 2G or 3G networks: VoLTE is an important and strategic service for operators as it offers operating expense (OPEX) and capital expense (CAPEX) reductions through the promise of repurposing 2G and 3G services. However, this study suggests that the quality of experience VoLTE provides initially, post-deployment, can be less stable than the traditional voice service it replaces, requiring aggressive tuning by the operator.
  • Network data demand is increasing every year: Research suggests that the volume of mobile data usage is growing across the world at approximately 60 percent year-on-year, particularly with increased demand for video on devices providing better entertainment opportunities to mobile users. However, with only 5 to 15 per cent of Wi-Fi traffic going through mobile devices that is able to be accurately described as Wi-Fi offload, the study highlights that service providers need to offload more traffic from cellular networks to Wi-Fi networks, in order to realize greater cost and operational efficiencies.
  • Seventy-five percent of network traffic in cities is in-building: In times of network congestion, indoor users face up to a 25 percent increase in network issues compared to outdoors users. By understanding and visualizing the real-world patterns of demand, coverage and congestion, operators could effectively target network optimization efforts at these problem areas to deliver a consistent, quality of network experience.
  • Music and sport events create their own mobile ecosystems: SMS is still the killer app with an average of 70 percent of attendees at a concert or sporting event sending at least one text message during it, which causes spikes in network usage. Therefore, there is a need to manage network capacity during an event, with network cells around an event’s location carrying approximately 50 percent more traffic than the cells inside a stadium for example. This indicates there is considerable communication with fellow event attendees while going to the venue through email, text and social media. Meanwhile, it was also seen that international roamers upload almost 50 percent more data while at events than non-roamers.
  • International roamers suffer poorer network experience: Despite the fact that international roamers can offer operators greater revenues than a corresponding locally-based subscriber, their network experience can be up to 25 percent worse. There is an opportunity for operators to realize greater monetization of services by isolating profitable international roamers, understanding their distinct usage patterns, and optimizing the network to better target them.

http://solutions.amdocs.com/2016SOTR.html

Thursday, April 30, 2015

Amdocs to Acquire Comverse's BSS Unit for $272 Million

Amdocs agreed to acquire a substantial majority of Comverse's business support systems (BSS) business unit assets for approximately $272 million in cash.

Amdocs said it will maintain and support Comverse customers around the world. The acquisition geographically complements Amdocs' market focus by expanding and diversifying Amdocs' global customer base, particularly in Asia Pacific, Latin America and Europe, and including Europe's cable and satellite market.

"Amdocs is a leader in customer experience solutions for the communications industry. With Amdocs' broad range of products and services, this agreement will only serve to benefit existing Comverse BSS customers," said Philippe Tartavull, president and chief executive officer, Comverse. "Customers should feel assured by Amdocs' experience with smoothly integrating acquisitions and their commitment to maintaining and growing relationships."

Comverse will continue to exist as a separate company, with a singular focus on expanding its global market leadership in digital services.

“Size and scale in BSS are critical to succeed in today’s increasingly consolidating telecommunications service provider marketplace, while smaller, niche players face a more uncertain future,” said Philippe Tartavull, President and Chief Executive Officer, Comverse. “The combination of Comverse’s customer base with Amdocs’ BSS products and services creates new opportunities for our clients and Comverse employees joining Amdocs. Now, Comverse can focus exclusively on expanding our existing significant global market leadership in the Digital Services arena, and driving innovation in new segments of the IP communication industry that are expected to grow significantly as CSPs and enterprises take advantage of the rollout of 4G/Volte/LTE services.”

http://www.comverse.com/
http://www.amdocs.com

Monday, March 2, 2015

Juniper and Amdocs Showcase vCPE

At this week's Mobile World Congress, Juniper Networks and Amdocs will showcase an automated virtualized customer premises equipment (vCPE) solution that leverages Juniper's vMX router and vSRX firewall.The joint offering also utilizes Juniper's Contrail Networking framework.

The Amdocs Network Cloud Service Orchestrator allows provisioning and rapid fulfillment of both virtual and physical network functions services. As part of the joint offering, Juniper and Amdocs are also providing a user portal for self-service selection, a service catalog and service creation capability, and a wide range of delivery and managed services options to help service providers transition to an IT cloud operating model.

“Service providers recognize the business value of software-powered service chaining as they seek to make their networks more dynamic and better able to adapt to rapid change,” said Gabriel Brown, senior analyst at Heavy Reading. “Virtual CPE is one of the primary use-cases for NFV and there is clear evidence that service providers will invest in the technology if they have the software solutions they need to achieve true service agility.”

http://www.juniper.net
http://www.amdocs.com

Thursday, October 16, 2014

Amdocs Rolls Out Network Cloud Service Orchestrator

Amdocs introduced its Network Cloud Service Orchestrator, an open, vendor-agnostic, catalog-driven solution for defining and activating complex services containing virtual network functions (VNFs) from multiple vendors.  The idea is to converge service fulfillment and assurance into a holistic, real-time process.  Amdocs said its solution enables the continuous design, fulfillment and assurance of network services, from any VNF vendor, utilizing existing service catalog and ordering systems, over all mainstream cloud management systems and SDN Controllers in a hybrid  physical and virtual environment.

"More than 250 service providers run Amdocs' mission-critical solutions. Of those, over 100 already benefit from Amdocs' network-grade, control-plane solutions, with distributed processing of more than 1 billion low latency events per day in some of our larger deployments. This heritage of service management and orchestration gives Amdocs a unique understanding of the communications market and makes us an ideal partner for service providers seeking to realize the benefit of NFV and cloud-based services," said Rebecca Prudhomme, vice president of product and solutions marketing.

Amdocs is also announcing an NFV Service Partner Program focused on pre-integrating a rich set of VNFs and NFV infrastructure elements in order to simplify the complexity of service orchestration, improve service time-to-market, and address end-to-end Service Level Agreement considerations. The program currently has 21 partners including Juniper Networks, Metaswitch Networks, Red Hat and Connectem.

http://www.amdocs.com

Tuesday, April 8, 2014

Amdocs Debuts Virtualized Policy Control for VoLTE

Amdocs introduced a virtualized policy control and charging rule function (PCRF) solution specifically designed to support the stringent feature requirements that enable a high definition (HD) quality and differentiated VoLTE experience.

The Amdocs VoLTE Controller can operate in a dedicated hardware environment or as a virtualized appliance.  Amdocs says its solution comes with pre-packaged services for rapid deployment in two months.  It operates as a dedicated PCRF solution for VoLTE and can be deployed alongside legacy PCRF systems, which can continue to support basic policy needs such as fair usage control.

Amdocs noted that its solution is already supporting VoLTE services at a Tier-1 North American operator.  The company has also been selected for policy control support of VoLTE by a European Tier-1 service provider.

"Landline services have set the bar for voice and service providers are challenged to meet and exceed those expectations with VoLTE," said Rebecca Prudhomme, vice president of product and solutions marketing at Amdocs. "This solution extends policy control for VoLTE with its extensive support for emergency call services, voice roaming and other critical voice service attributes; having a specialized PCRF solution, designed with the rigors of VoLTE in mind, is vital for operators seeking to differentiate next-generation voice services over LTE."

http://www.amdocs.com

See also