Wednesday, December 1, 2021

8x8 to acquire Fuze for cloud communications

8x8 agreed to acquire Fuze, a provider of cloud-based communications for the enterprise, for approximately $250 million in stock and cash.

Fuze has global operations dedicated to a seamless customer experience between unified communications and contact center. Fuze is based in Boston.

8x8, which is based in Campbell, California, said the deal will accelerate its XCaaS (eXperience Communications as a Service) innovation and expand its enterprise customer base and global presence. 

“The migration to cloud-based communications and engagement is accelerating as organizations worldwide shift to hybrid work models, creating a multi-billion dollar opportunity,” said Dave Sipes, CEO at 8x8. "Our XCaaS strategy is defining and shaping the future of the cloud communications industry as we drive innovation to help our customers meet their changing business requirements. The acquisition of Fuze expands our operational scale and extends our global presence as we meet enterprise demand for our XCaaS integrated UCaaS and CCaaS solution.”

“Enterprise customers recognize the importance of an integrated UCaaS and CCaaS solution. 8x8’s industry-leading XCaaS solution for an integrated employee and customer experience enables customers to advance their cloud transformation efforts as they move off legacy on-premises systems,” said Brian Day, CEO of Fuze. “Combining resources and expertise with 8x8 is a natural fit, bringing with it needed scale and accelerating the pace of product innovation with differentiated solutions that capitalize on this massive opportunity, all of which will serve to benefit our enterprise customer base.”