Thursday, April 19, 2018

AT&T expands 5G Evolution rollout to 141 markets

AT&T announced the launch of its 5G Evolution network service in 117 new markets, bringing its total to 141 launches so far.

AT&T's 5G Evolution offers wireless speeds up to 400 Mbps, which two times faster than standard LTE in many major markets, including in Atlanta, Chicago, Memphis, Nashville, San Diego and others.

The company  aims to have its 5G Evolution running in 500 U.S. markets by the end of this year,, including in parts of Baltimore; Charlotte, N.C.; Cleveland; Denver; Detroit; Jacksonville, Fla.; Kansas City; Las Vegas; New York City; Philadelphia; Portland; Raleigh; Salt Lake City; Seattle; and Washington, D.C.

AT&T is also making LTE-LAA available in parts of 3 new markets, bringing the total number of markets served with that technology to 7. AT&T’s LTE-LAA technologies can deliver theoretical peak speeds for capable devices of up to 1 Gbps.

“We’re building a 5G network that will fundamentally change the way the world lives and works,” said Melissa Arnoldi, president of Technology & Operations. “5G will provide a wireless experience that is faster, more responsive and more secure for our customers.”

AT&T customers need the latest 5G Evolution and LTE-LAA capable devices can access the faster speeds. These devices include the Samsung Galaxy lineup – S8, S9, S8+, S9+, Note8 and S8 Active – as well as the LG V30 and Moto Z2 Force Edition.

Megaport’s global SDN now available in RagingWire data centers

Megaport’s global Software Defined Network (SDN) is now available via RagingWire’s Cloud Connect portfolio of solution partners.

Megaport, a leading Network as a Service (NaaS) provider, operates a global SDN with over 200 data center Points of Presence (PoPs), enabling on-demand, elastic interconnection to clouds, networks, enterprises, and managed services.

RagingWire’s data center customers will now be to access Megaport’s web-based portal to provision network services in seconds, rather than weeks, and scale bandwidth instantly to increase and decrease capacity as needed. Customers can also take advantage of Megaport Cloud Router (MCR) to create high-performance multi-cloud solutions without the need for their own infrastructure PoP.

“We are excited to add Megaport to RagingWire’s Cloud Connect portfolio,” said Bruno Berti, Vice President of Product Management at RagingWire. “Together, we are achieving a significant milestone in the innovation of ‘cloud neutral’ services, to go along with the ‘carrier neutral’ services that have become an industry standard. Through Cloud Connect, our data center customers now have more options than ever to connect their companies to the best clouds in the world and quickly and securely deploy hybrid cloud systems and applications.”

The Megaport service is available at RagingWire’s massive data center campuses in Ashburn, Virginia; Northern California; and Dallas, Texas.

Chinese regulators express concern over Qualcomm + NXP

China's Ministry of Commerce is expressing market consolidation concerns over Qualcomm's pending acquisition of NXP Semiconductor and its operations in China. The Ministry will require Qualcomm to resubmit its antitrust application with additional information.


  • NXP Semiconductors N.V., which headquartered in Eindhoven, Netherlands, employs approximately 45,000 people in more than 35 countries and is known for its mixed-signal semiconductor electronics. The company was known as Philips Semiconductor prior to 2006.  Key markets include automotive, broad-based microcontrollers, secure identification, network processing and RF power. NXP has a broad customer base, serving more than 25,000 customers through its direct sales channel and global network of distribution channel partners.

Chaos Computer Club utilized the ADVA FSP 3000 CloudConnect

Chaos Computer Club, which calls itself Europe's largest hacker organization, utilized the ADVA FSP 3000 CloudConnect to provide Europe’s largest conference of digital experts with ultra-fast broadband.

The temporary network, based on German operator GasLINE’s fiber infrastructure, gave around 12,000 participants at the annual Chaos Communication Congress access to high-capacity internet connectivity. Operating at 16QAM modulation, the high-performance link transmitted 200 Gbps and stretched almost 200km between the meeting center in Leipzig and Berlin.

ADVA said its solution successfully transported alien wavelengths and enabled Chaos Computer Club members to conduct workshops and advance development projects for the duration of the four-day event.

“This year’s conference was our biggest ever with unprecedented numbers converging on Leipzig. It was vital that our temporary network could accommodate over 12,000 participants and support the technical demonstrations that have become the hallmark of Chaos Communication Congress. The speed, reliability and unbeatable energy-efficiency of the ADVA FSP 3000 CloudConnect made it the perfect solution to transmit alien wavelengths over GasLINE’s meshed ROADM-based optical network,” said Kay Rechthien, backbone and interconnections, Chaos Computer Club.

Pivotal prices IPO at $15 per share

Pivotal Software, a division of Dell that offers a cloud-native platform for enterprises that delivers "any app to every major private and public cloud", priced its initial public offering of 37,000,000 shares of its Class A common stock at a price to the public of $15.00 per share. Pivotal is offering 33,117,000 shares of its Class A common stock and General Electric, the selling stockholder, is offering 3,883,000 shares of Class A common stock (which represents approximately 20% of General Electric’s position in Pivotal).

Pivotal is seeking a listing on the New York Stock Exchange under the ticker symbol "PVTL".

Pivotal Software was formed as an independent company in 2012 after spinning out of EMC Corp. and VMware (which was majority-owned by EMC). In 2013, GE invested $105 million for a 10% stake.

Empirix lands $19M contract with Tier 1 North American mobile operator

Empirix has been awarded a 3-year contract valued at US$19 million.

The unnamed, tier 1 North American mobile operator selected Empirix to improve the quality of performance for their mobile voice, VoWiFi and VoLTE networks, to score and increase customer experience satisfaction, and reduce OpEx related to MTTR.

Empirix provides an end-to-end view of voice service over any radio technology with real time analytics for a proactive and predictive approach to the service. The software solution, which is comprised of Empirix’s EXMS and IntelliSight solutions, will identify Quality of Experience anomalies and ensure customer satisfaction and operational efficiencies of the provider’s new network by establishing Quality of Service baselines and measuring performance gains.

Globalstar intros portable satellite hotspot

Globalstar introduced a lightweight, portable satellite + Wi-Fi hotspot. The Sat-Fi2 device is powered by Globalstar’s modernized satellite network and represents the first product utilizing its next generation ground infrastructure.

The $499 device is now available in the US and Canada.

Wednesday, April 18, 2018

Interview: Lee Chen, CEO of A10 Networks

A10 Networks, which is sometimes referred to as the best-kept networking secret due to its high-performance security and load balancing product lines yet quiet public company profile, was founded by Lee Chen in 2007. Chen is a veteran of Silicon Valley networking start-ups having served in the key technical roles at Centillion Networks and later at Foundry Networks. Centillion Networks was a switching pioneer active in the late 1990s and later acquired by Bay Networks. Foundry Networks was a follow-up company that was first to ship a Gigabit Ethernet switch, and later had the good fortune of completing its IPO near the peak of the Internet bubble in 1999. Years later, Foundry was acquired by Brocade. A10 Networks, which got started in 2006 and is based in San Jose, California, completed its IPO in March 2014.

For its most recently reported fiscal quarter (3Q2017), the company's revenue grew 12 percent year-over-year to $61.4 million. Service Provider sales were about 53% of total revenue and enterprise sales were 47%. Total gross margin was 78.3%. A10 Networks postponed its 1Q2018 financial report, which had been expected in February, citing an internal investigation concerning a violation of its insider trading policy by a mid-level employee within its finance department.

Question: As yet another year of the annual RSA conference gets underway, it's clear that the really critical cybersecurity issues have not gone away. The daily news is filled with stories of attacks on critical infrastructure, major cryptocurrency heists, interference by one country in the electoral process of others, and most recently of the revelation from Facebook that possibly all of its nearly 2 billion users may have had profile data scaped by bad actors. What's your overall assessment of cyber security?

Lee Chen: My assessment of cybersecurity is that attacks will become frequent and more sophisticated. Will they ever go away? It’s not impossible but it’s not likely in the near term. I just don’t see in the next 10-20 years that they’re just going to go away. It’s a real part of our lives. That’s why it’s very important for every telecom company or operators, IT staff, IT organization, any enterprise customers, they need to have a security policy in place.

Q: Let's talk about DDoS. Over time, the number, duration, and volume of attacks always go higher.  What are your observations?

Lee Chen: As the number of DDoS attacks is increasing, the duration is getting longer the volume is getting higher and the vendor Solutions are getting more sophisticated, with much higher performance – and they’re becoming automated and easier to deploy. These solutions are getting better over time. It’s like any technology – it never stands still, and you always have a new era of attacks and solutions. The users need to make sure they keep up to date with the latest and greatest technology from the industry’s best vendors.

Q: The rise of crypto currencies tells us that a lot of electronic money is moving from the well-defended infrastructure of major banks to smaller platforms that may exist in less secure environments, perhaps making them more vulnerable to DDoS attacks. Does that mean that a greater amount of the money supply or capital will exist in a more vulnerable environment?

Lee Chen: I do believe that cryptocurrency is here to stay. Many people believe it’s a blip, but I believe it’s here to stay. I'm not sure cryptocurrency is necessarily more vulnerable because one of the things about the use of blockchain with cryptocurrency is that blockchain is more secure and provides more privacy. Just like any new technology, it will constantly be the target of cyberattacks, but for cryptocurrency to evolve, it will need a significant investment in cybersecurity.

Q: We're starting to see really substantial numbers of IoT devices coming online, some with better security controls than others. In some cases, it is the enterprise that is deploying IoT in volume to track their own assets. How significant is the security threat?

Lee Chen: IoT’s threat to the enterprise is not significant but in the future will be. IoT devices have the widest variety of different use cases: some are related to convenience, some for life and death, some for cost control, some for energy consumptions. Counting on IoT devices to be secure is not realistic – IoT devices will never be fully protected because attackers will always figure out a way get through the IoT device’s security.

Just like in any security scenario, it always comes down to policy. You need to have a well-designed security policy in place to make sure the application and IoT devices are protected from malware and DDoS attacks, and also from other network and application attacks.

Q: The gaming industry is becoming the latest professional sport. Players have a lot on the line to win their competition, but here again, there is a need for a very clean network.  How is this segment developing?

Lee Chen: Gaming is a very interesting and very challenging industry. It’s one of the most demanding DDoS protection environments, as no dirty traffic is allowed in the industry. One significant difference for a gaming environment is that the network needs to be super clean. Because of the time-sensitive nature of a gaming environment, you can’t have any lag, and you can’t have any latency due to dirty traffic on the network. The gaming industry needs a device that is really sophisticated, because any dirty traffic will cause one side to lose, and the stakes are very high. You need a device that can detect attacks instantly and will never allow volumetric attacks to happen to the network.

Q: Cloud migration. The move to public cloud services is another megatrend. Many companies, of course, are pursuing a hybrid public/private cloud strategy and this changes their security posture. How do you think about security when traditional network boundaries are changing?

Lee Chen: Most of the enterprise is moving from traditional networks to the cloud, and all corporations will have some data in the cloud and some on their corporate networks. Cloud is a great opportunity for companies to invest in a hybrid cloud strategy – as a matter of fact, one of the largest public cloud providers is one of A10’s marquee customers and does just that, with 40 data centers with 45 TB of data protected globally A10’s DDoS mitigation solutions.

Q: Carrier network virtualization - SDN and NFV are bringing the benefits of virtualization to carrier networks.  As they deploy x86-based infrastructure instead of proprietary systems, is this opening up new security vulnerabilities?

Lee Chen: The virtualized network such as SDN and NFV does provide the network efficiency, agility and flexibility, which is a must for virtual networks when it comes to providing good analytics and orchestration – all without vendor lock-in. And there are quite a few options when it comes to implementation: you have different versions of OpenStack; different vendors with their own versions, and different integrations. So you actually offer more integration opportunities. In the longer term, I can see significant advantages, and in the near-term, I see a lot of opportunities to integrate with the different vendors. The virtual solution does have some challenges because virtual management is a big issue. Overall, visibility and control is a must and there is a good opportunity for the application intelligence and analytics companies to provide a good solution for the virtualized networks.

Q: We are starting to see the rise of autonomous vehicles as companies like Waymo, Uber, Lyft, Maven and others talk about deploying tens of thousands of vehicles.  These future businesses will rely heavily on low-latency, mobile networks, presumably 5G. Could they also be vulnerable to DDoS attacks?

Lee Chen: Similar to the gaming industry and gaming networks, autonomous vehicles need super clean connectivity because now we're talking about life and death. With 5G networks, the opportunity to update the software in autonomous cars is really great. I think autonomous car usage will be popular although I don't know when. These cars absolutely need protection, because if somehow the network is compromised the risk is very high. Similar to the gaming industry, the DDoS protection needs to be very sophisticated, and be able to keep any volumetric attacks from entering the network. This DDoS detection and mitigation needs to be quick and automated via intelligent automation.


Orange and Siemens partner on Industrial IoT

Orange Business Services announced a partnership Siemens, the leading factory automation equipment provider, to drive the adoption of the Internet of Things (IoT) in the industrial sector by simplifying integration and promoting IoT innovation.

The initial focus will be to develop solutions around asset tracking and asset monitoring to optimize the supply chain and improve efficiencies, as well as to develop digitally enhanced products to increase customer satisfaction and create new business models.

Orange Business Services brings its global cellular connectivity, consulting, system integration and application development skills to the partnership. The alliance is built around Siemens’ MindSphere, the cloud-based open IoT operating system, and Datavenue, the Orange IoT and data analytics modular offering.

“We are delighted to partner with Siemens in the MindSphere Ecosystem in the industrial sector. By combining our strengths we are providing industrial enterprises with new opportunities to exploit their data and unleash the power of IoT to drive significant competitive advantage,” said Olivier Ondet, Senior Vice President, IoT and Analytics, Orange Business Services.

Equinix acquires Metronode data centers in Australia

Equinix completed its previously announced acquisition of Metronode, an Australian data center operator, for A$1.035 billion (US$792 million) in cash.  Metronode was owned by the Ontario Teachers’ Pension Plan since December 2016.

Metronode operates two data centers in Melbourne, three in greater Sydney (including one in Illawarra), two in Perth, and one in each of Canberra, Adelaide and Brisbane. The acquired Metronode sites add approximately 20,000 square meters of gross colocation space to the Equinix footprint. Metronode also brings more than 80,000 square meters of land, 90 percent of which is owned.

In Melbourne and in Sydney, the Metronode data centers will provide a diverse, second campus for Equinix's existing properties. Both of these Metronode campuses are described as "hyperscale ready".

In Perth, Metronode's data center will house the landing station for the new Vocus Australia Singapore Cable. Equinix's existing data center in Sydney also houses the landing station for subsea cables.

Metronode generated approximately A$60 million, or approximately US$46 million, of revenues in the 12 months ending September 30, 2017, with a margin profile accretive to the Equinix Asia-Pacific business.

The Equinix footprint in the Asia-Pacific region now includes 40 data centers and extends the company's global footprint to 200 data centers across 52 markets.

Cloud Foundry comes to Alibaba Cloud

Cloud Foundry will be available on Alibaba Cloud, the cloud computing arm of Alibaba Group and the largest cloud infrastructure provider in China.

By creating a Cloud Provider Interface (CPI) for Cloud Foundry BOSH, Alibaba Cloud now has access to both Cloud Foundry Application Runtime (CFAR) and Cloud Foundry Container Runtime (CFCR) workloads. CFCR is a Kubernetes and BOSH-based technology housed within the Cloud Foundry Foundation.

Alibaba Cloud provides a suite of cloud computing services that covers elastic computing, object storage, relational database, big data analysis, and artificial intelligence in 43 availability zones around the globe.

“Alibaba is a dominant force in China, and throughout Asia, the availability of Cloud Foundry now on Alibaba Cloud represents an opportunity to expand the availability of Cloud Foundry,” said Abby Kearns, Executive Director, Cloud Foundry Foundation. “Now China-based enterprises can experience the combined benefits of Cloud Foundry and Alibaba Cloud together.”

“Being the first open source PaaS offering, Cloud Foundry is designed for multi-cloud, multi-framework and multi-languages,” said Hong Tang, chief architect of Alibaba Cloud.

NEC and NTT DOCOMO conduct 5G medical test

NEC and NTT DOCOMO participated in field trials of remote medical examinations over a 5G network.

The 5G demonstration was carried out by NTT DOCOMO, the Wakayama Prefectural Government, and Wakayama Medical University and hosted by the Ministry of Internal Affairs and Communications. NEC provided a 5G base station.

In this experiment, the 5G network enabled the realtime sharing of images taken by a 4K close-up camera, high-definition echocardiographic (echo) video and MRI images using a 4K video conference system between Wakayama Medical University and Kokuho Kawakami Clinic. Participants included doctors from the dermatology, cardiovascular internal medicine and orthopedic surgery departments of Wakayama Medical University and its hospital.

Colombia's InterNexa and Coriant test Open Optical Transport

InterNexa, a leading connectivity infrastructure and ICT solutions provider in Latin America, and Coriant completed an open optical transport field trial featuring disaggregated 100G and 200G transmission over third-party optical infrastructure.

InterNexa operates a ring-based optical backbone infrastructure that supports IP and wholesale transport services throughout South America, with over 49,000 kilometers of optical fiber interconnecting Colombia, Ecuador, Peru, Chile, Argentina and Brazil.

The open optical transport field trial spanned active transmission links on InterNexa’s backbone network using the Coriant Groove G30 Network Disaggregation Platform equipped with Coriant CloudWave Optics coherent transport technology. The testing encompassed multiple alien wavelength use cases, including DCI-optimized 200G 16QAM coherent transmission across a direct link between Bogotá and Medellín at a distance of 364 kilometers and ultra-long haul DWDM 100G QPSK transmission between the same cities using an express route through Cali for a total distance of approximately 1,400 kilometers. The latter ring-based alien wavelength use case was implemented across a third-party, 50 GHz ROADM-based network architecture.


Mignon L. Clyburn to leave the FCC

Mignon L. Clyburn announced her intention to step down as FCC commissioner.

Clyburn has served on the FCC since July 2009 and has become known for her advocacy of Net Neutrality, efforts to close the digital divide, and reform of predatory telecom practices that take advantage of the poor and of prison inmates.  She previously was a member of South Carolina's Public Service Commission.

In 2013, Clyburn took on the role of acting chair of the FCC until Tom Wheeler was confirmed by the Senate for the role. She was the first woman to hold the chair at the FCC.

Western Digital intros 14TB HDDs for data centers

Western Digital introduced its new 14TB Ultrastar DC HC530 hard drive -- the highest capacity hard drive based on CMR (conventional magnetic recording) technology.

The new drive, which is based on the company's fifth-generation HelioSeal technology, is designed for public and private cloud data centers where storage density, watt/TB and $/TB are critical parameters for creating the most cost-efficient infrastructure. It is available with either 12Gb/s SAS or 6Gb/s SATA interface.

WD already offers 14TB SMR (shingled magnetic recording) drive.

The company noted that Tencent, a leading global Internet service provider based in China is adopting Western Digital’s HelioSeal-based hard drives for their Tencent Cloud data centers.

AT&T withdraws IPO for DIRECTV Latin America

Citing current market conditions, AT&T withdrew its planned initial public offering of shares of Vrio Corp., a holding company for its Latin American digital entertainment services unit, DIRECTV Latin America.

Registration papers for the planned IPO were filed last month.

Verizon's Oath recruits a former Alibaba Group executive

Oath, the Verizon subsidiary that brings together its media brands (AOL, Yahoo, etc), has hired K. Guru Gowrappan to serve as its President and COO. He will report to CEO Tim Armstrong and will play a pivotal role in leading the company’s operations and global growth strategy, as Oath enters its second year. 

Gowrappan previously served as Global Managing Director at Alibaba Group, where he focused on international expansion for key consumer and enterprise products across ecommerce, entertainment & media, payments and the entire commerce enabling stack.

“Oath serves a billion global consumers and the world’s most important brands in the most disruptive area of the economy and adding Guru as President and COO will accelerate our clear vision into a platform for growth for years to come,” said Tim Armstrong, CEO, Oath. “We have an amazing ecosystem of digital brands and platforms, the backing of the best mobile company in the world - Verizon, and a culture centered around the best external and internal talent we can work with as a company - and those strengths are only going to get stronger by adding Guru to help lead the company into the future.”

Tuesday, April 17, 2018

Nokia and KDDI test 4G LTE connected vehicles in Japan

Nokia and KDDI have conducted a series of tests in Japan to assess the use of 4G LTE for low-latency connectivity for vehicles.

For the proof-of-concept trials in Japan, Nokia and KDDI focused on vehicle to network use case and used non-integrated systems in cars interacting with sensors via the Nokia Multi-access Edge Computing (MEC) platform, which enables significantly reduced network latency.

The testing included LTE broadcast, implementing the evolved Multimedia Broadcast Multicast Service standard in two connected car applications, and demonstrating the potential of cellular technology to enable fully automated driving in the future.

Nokia said its evolved Multimedia Broadcast Multicast service (eMBMS) hotspot solution allowed real-time information to be shared with multiple vehicles to enable awareness and road safety. The companies compared the efficiency of using LTE broadcast to the one-to-one communication enabled by LTE unicast, in two connected car applications:


  • Vehicle-to-network-to-vehicle (V2N2V) - in which cars maintained constant contact with the MEC system, sending real-time location, direction and speed data to roadside sensors. In an emergency situation, the driver can alert the application, with information distributed to other vehicles using eMBMS.
  • Network Real-Time Kinematic (network RTK) -trial of LTE to enhance fully automated in-vehicle navigation. It showed how eMBMS could more cost-efficiently use existing geo-location systems to communicate to many vehicles in real-time and ensure accurate navigation.

The trials were conducted by Nokia and KDDI at a rural location on the Japanese island of Hokkaido.

A10 ratchets up DDoS protection

A10 Networks is planning machine learning based software enhancements to its high-performance appliances to enable stronger defense against distributed denial of service (DDoS) attacks for Service Providers.

A10 Networks' One-DDoS Protection aims to automate the challenges of protected service discovery, peacetime traffic learning, detection threshold setting and fast mitigation response. The enhancements provide a reactive DDoS defense topology with flow-based detection at the edge of the network and enable-high resolution packet-based detection closer to the targeted critical services and applications. The company says this proximity allows context to be applied to thwart sophisticated network or application assaults against their critical applications and services. This is because tactics for DDoS attacks are moving beyond just using request floods designed to bombard and overwhelm infrastructure to include low-bandwidth attacks that target the network or application layer of service provider services and their subscribers.

“The DDoS landscape has changed and continues to evolve in potency and sophistication,” said Raj Jalan, CTO, A10 Networks. “The A10 Networks One-DDoS Protection enables service providers to defend against a full range of attacks with an integrated fabric of protection to help deny attackers the ability to disrupt or penetrate networks.”

A10 One-DDoS Protection is available on A10 Thunder ADC (Application Delivery Controller), CGN (Carrier Grade Networking) and CFW (Converged Firewall) product lines with orchestrated attack scrubbing on Thunder TPS (Threat Protection System), providing a layered approach for full-spectrum volumetric, network and application DDoS protection.  A10 Networks One-DDoS Protection is available Q3, 2018.

IBM posts flat Q1 revenues, annual cloud sales at $17.7 billion pace

IBM reported Q1 2018 revenue of $19.1 billion, up 5 percent (flat adjusting for currency). GAAP EPS from continuing operations was $1.81 and operating (non-GAAP) EPS was $2.45, up 4 percent.

"In the first quarter we maintained momentum in our business, with reported revenue growth in total and across our major segments," said Ginni Rometty, IBM chairman, president and chief executive officer. "These results reinforce that our clients value our innovative technologies, our industry expertise and our commitment and actions for the responsible stewardship of their privacy and data. This is also reflected in our leadership positions in enterprise cloud, AI and security."

Some highlights:

  • Strategic imperatives revenue over the last 12 months was $37.7 billion, up 12 percent (up 10 percent adjusting for currency). 
  • Total cloud revenue over the last 12 months was $17.7 billion, up 22 percent (up 20 percent adjusting for currency). 
  • The annual exit run rate for as-a-service revenue increased to $10.7 billion, up 25 percent (up 20 percent adjusting for currency). 
  • In the first quarter of 2018, revenues from analytics increased 9 percent (up 4 percent adjusting for currency); revenues from mobile increased 19 percent (up 14 percent adjusting for currency); and revenues from security increased 65 percent (up 60 percent adjusting for currency).

Segment Results for First Quarter

  • Cognitive Solutions (includes solutions software and transaction processing software) -- revenues of $4.3 billion, up 6 percent (up 2 percent adjusting for currency), driven by solutions software, including security, analytics, and industry platforms; and transaction processing software.
  • Global Business Services (includes consulting, global process services and application management) -- revenues of $4.2 billion, up 4 percent (down 1 percent adjusting for currency). Strategic imperatives revenue grew 12 percent led by the cloud consulting practice, with double-digit growth in analytics and mobile.
  • Technology Services & Cloud Platforms (includes infrastructure services, technical support services and integration software) -- revenues of $8.6 billion, up 5 percent (down 1 percent adjusting for currency). Strategic imperatives revenue grew 24 percent, driven by hybrid cloud services, security and mobile.
  • Systems (includes systems hardware and operating systems software) -- revenues of $1.5 billion, up 8 percent (up 4 percent adjusting for currency) driven by growth in IBM Z and Power.
  • Global Financing (includes financing and used equipment sales) -- revenues of $405 million, flat year to year (down 4 percent adjusting for currency).

Full-Year 2018 Expectatio

ADTRAN posts Q1 sales of $121 million, net loss

ADTRAN reported Q1 2018 sales of $120.8 million compared to $170.3 million for the first quarter of 2017. Net loss was $9.1 million compared to net income of $6.7 million for the first quarter of 2017. Earnings per share, assuming dilution, were a loss of $0.19 compared to income of $0.14 for the first quarter of 2017. Non-GAAP earnings per share were a loss of $0.29 compared to income of $0.18 for the first quarter of 2017. GAAP earnings per share include the benefit of an acquisition-related bargain purchase gain, as well as the expense of a restructuring program. The reconciliation between GAAP earnings per share, diluted, and non-GAAP earnings per share, diluted, is in the table provided.

ADTRAN Chairman and Chief Executive Officer Tom Stanton stated, “As we expected, our performance this quarter continued to be impacted by a merger-related review and slowdown in the spending at a domestic Tier 1 customer. While our international Tier 1 revenue exceeded expectations, lower overall product volumes resulting from the domestic slowdown, coupled with restructuring expenses and lower international gross margins, negatively affected our profit margins for the quarter and further hampered our results. Looking ahead, we expect continued strength in our European business in the second quarter and a rebound in our North American business in the second half. Our level of engagement with domestic and international Tier 1 customers remains at all-time highs, and our recent acquisition of the market leadership in EPON for the North American cable/MSO market positions us for further growth moving forward.”

Scality raises $60 million for multicloud software-defined storage

Scality, a start-up based in San Francisco, raised an additional $60 million in venture funding for its multi-cloud Scality RING Software-Defined Storage platform.

The financing was arranged by Silverpeak, a leading Europe-based technology-focused independent investment bank. This round brings the company’s total funding to date to $152 million.

“Scality has a history of industry firsts: first to offer an S3 interface in 2010; first with native scale-out file system interfaces in 2013; first to adopt Docker in 2015; and first to introduce multi-cloud data control with Zenko in 2017,” said Jerome Lecat, CEO of Scality. “We are very proud that our customers are delighted by the reliability, performance and cost-effectiveness of our solutions, and at the same time, they praise us for our forward thinking. The Fourth Industrial Revolution is a real force, challenging every company in its business model, and challenging every IT department. We help our customers be ready. Technology is not the goal; innovation is what allows us to deliver what seemed impossible: freedom and control at the same time. Thanks to Scality, enterprises and service providers can avoid hardware lock-in and cloud lock-in;  while accommodating massive amounts of data growth and extract value from data.”

Stream Data Centers plans new Dallas campus

Stream Data Centers announced plans for new Dallas-area campus development in Garland, Texas on a 23 acre site.

The new facility will offer an expandable 140,000 square foot data center with redundant 40 MW utility feeds from an on-site substation provided by Oncor.

"Stream's DFW VII data center will follow a successful formula from our previous Dallas-area developments and benefit from the best practices and improvements we've made along the way," states Paul Moser, Co-Managing Partner of Stream Data Centers.

Monday, April 16, 2018

U.S. Commerce Dept. bans exports to ZTE

The U.S. Department of Commerce’s Bureau of Industry and Security (BIS) has imposed a denial of export privileges against Zhongxing Telecommunications Equipment Corporation (ZTE) of China.

The ban prohibits companies or individuals from participating in any way in an export transaction with ZTE. The order prohibits "Carrying on negotiations concerning, or ordering, buying, receiving, using, selling, delivering, storing, disposing of, forwarding, transporting, financing, or otherwise servicing in any way, any transaction involving any item exported or to be exported from the United States that is subject to the Regulations."

“ZTE made false statements to the U.S. Government when they were originally caught and put on the Entity List, made false statements during the reprieve it was given, and made false statements again during its probation...  Instead of reprimanding ZTE staff and senior management, ZTE rewarded them.  This egregious behavior cannot be ignored,” said Secretary of Commerce Ross.

In a press statement, ZTE said it is aware of the denial order activated by the United States Department of Commerce and that it is currently assessing the full range of potential implications.

https://www.commerce.gov/sites/commerce.gov/files/zte_denial_order.pdf

U.S. Dept. of Commerce Ruling Hits ZTE and Suppliers

The U.S. Department of Commerce has added ZTE to the list of entities involved in "activities contrary to the national security or foreign policy interests of the United States."

The Export Administration Regulations (EAR) listing, which limits the availability of most license exceptions on U.S. technology sales to ZTE, was driven by a finding that ZTE willingly resold restricted U.S. technology products to Iran during the period of economic sanctions,

The move could block U.S. semiconductor companies from selling to ZTE, potentially impacting a wide range of networking gear and mobile devices.

ZTE said it is working expeditiously towards resolution of this issue and that it is fully committed to compliance with the laws and regulations of the jurisdictions in which it operates.

https://s3.amazonaws.com/public-inspection.federalregister.gov/2016-05104.pdf


FBI Opens Criminal Investigation into ZTE Shipments to Iran

The FBI has opened a criminal investigation into whether ZTE shipped U.S.-made networking components and surveillance equipment to Iran.  According to various news sources, including Reuters, The Washington Post and The Smoking Gun, various documents have emerged, including a shipping manifest, related to a $130 million sales contract between ZTE and the Telecommunications Company of Iran.  Equipment reportedly includes systems from Cisco, Dell, Hewlett-Packard, Juniper, Microsoft, Oracle and Symantec.

A10 Networks cites deployment of its DNS solution by tier-1 Cloud Service Provider

A10 Networks announced a global tier-1 Cloud Service Provider has selected and deployed its Thunder TPS (Threat Protection System) with its Non-stop DNS solution across multiple data centers to ensure resilience from escalating cyber-attacks, and scale its mission critical DNS services.

A10 said it worked with the Cloud Service Provider to create an innovative Non-stop DNS solution to prevent anticipated DNS meltdowns due to DDoS attacks on their DNS infrastructure. The solution, utilizing Thunder TPS, was first deployed in 2017 to provide Non-stop DNS services for the Cloud Service Provider. At the heart of the new solution is a ground-breaking authoritative DNS cache from A10 that achieves unprecedented levels of scale and performance while protecting the backend DNS servers.

Key benefits of A10 Thunder TPS Non-stop DNS:


  • Highly scalable authoritative DNS cache server to eliminate the impact of DNS DDoS attacks
  • 150x DNS performance vs a typical DNS server
  • Up to 35M queries per second (QPS)
  • Impedes attacker reconnaissance by responding in a manner that is indistinguishable from the backend authoritative DNS servers
  • Absorbs massive attacks while limiting the volume of queries to the backend DNS servers
  • Enhances the experience of legitimate users by reducing DNS response time especially when placed at the network edge in global service provider networks
  • Ease of integration with detection and management systems via OpenAPI (aXAPI) to automate tasks

“High profile outages caused by attacks on critical infrastructure have demanded the creation of new solutions,” said Raj Jalan, CTO, A10 Networks. “The A10 Networks Non-stop DNS solution enables any service provider to avoid costly downtime by keeping DNS infrastructure operational despite the largest targeted attacks.”

Microsoft announces security tools

Microsoft announced several new intelligent security tools to help enterprises more easily secure their data and networks against today's biggest threats and emerging threats aimed at IoT and edge devices.  The rollout includes:
  • Azure Sphere -- microcontroller unit (MCU) for connected devices. Microsoft describes Azure Sphere as "a holistic platform for creating highly secured, connected MCU devices on the intelligent edge." Azure Sphere will boast more than five times the power of legacy MCUs, an OS custom built for IoT security, and a turnkey cloud security service that guards every Azure Sphere device. 
  • New intelligent security features for the Microsoft 365 commercial cloud offering. 
  • Microsoft Secure Score and Attack Simulator -- makes it easier for organizations to determine which controls to enable to help protect users, data and devices by quickly assessing readiness and providing an overall security benchmark score. I
  • Attack Simulator -- a part of Office 365 Threat Intelligence, lets security teams run simulated attacks — including mock ransomware and phishing campaigns — to event-test their employees' responses and tune configurations accordingly.
  • Windows 10 update -- now in preview, Windows Defender Advanced Threat Protection (ATP) works across other parts of Microsoft 365 to include threat protection and remediation spanning Office 365, Windows and Azure. Also in the upcoming Windows 10 update, are new automated investigation and remediation capabilities in Windows Defender ATP, leveraging artificial intelligence and machine learning to quickly detect and respond to threats on endpoints, within seconds, at scale.
  • Conditional Access -  provides real-time risk assessments to help ensure that access to sensitive data is appropriately controlled, without getting in the way of users' productivity. Microsoft 365 is now adding the device risk level set by Windows Defender ATP to Conditional Access in preview to help ensure that compromised devices can't access sensitive business data.
  • A new security API for connecting Microsoft Intelligent Security Graph-enabled products as well as intelligence from solutions built by customers and technology partners to greatly enhance the fidelity of intelligence.
  • A new Microsoft Intelligent Security Association for security technology partners - Palo Alto Networks and Anomali join PwC and other existing partners as founding members of the new association.

"As last year's devastating cyberattacks demonstrated, security threats are evolving and becoming even more serious," said Brad Smith, president of Microsoft. "The tech sector's innovations need to accelerate to outpace security threats. Today's steps bring important security advances not just to the cloud, but to the billions of new devices that are working on the edge of the world's computer networks."

ADTRAN launches cloud-managed residential Wi-Fi

ADTRAN introduced a new cloud-managed whole home mesh Wi-Fi solution enabling Service Providers to deliver ubiquitous coverage, automated Wi-Fi performance enhancements and improved security.

The ADTRAN SDX 810-RG and 810-AP enhance ADTRAN’s SD-Access portfolio enabling Enterprise-Class Wi-Fi functionality in the home. Highlights include:

  • Zero-touch deployment
  • Platform for machine learning to maximize performance & adapt to the environment
  • Dynamic Steering matches consumer with best available signal
  • Air Time Fairness ensures a fast lane for newer devices
  • Leverages Mosaic Suite tools to automatically provide security updates and parental controls

“Consumers will see a dramatic improvement in how their Wi-Fi performs throughout their home—Wi-Fi that just works,” ADTRAN Wi-Fi Technology and Strategy Manager Ken Fernandes said. “We’re bringing ADTRAN’s proven enterprise-class technology to resolve new challenges in the home around coverage, interference and capacity.”

Zayo to open first data center in the London metro area

Zayo announced plans to open its first data center in the London metro area, will add 30,000 total square feet and 3.6 megawatts (MW) of critical power.

The new data center, which will be located in Feltham, UK, is driven by a commitment from a major anchor tenant. It will add 30,000 total square feet and 3.6 megawatts (MW) of critical power.

“This new data center strengthens our commitment to the UK, providing customers with an excellent option for colocation and high-capacity fiber connectivity,” said TJ Karklins, senior vice president of Zayo's zColo business segment. “This facility will offer low-latency connectivity to Slough, city center, and even around central London for connection directly to France and the rest of Europe. We look forward to delivering high-compliance, network-neutral solutions from our growing European platform.”

Netronome adds eBPF/XDP offload tp SmartNICs

Netronome introduced a new eBPF/XDP offload capability for its Agilio SmartNICs, providing a foundation for building high-performance, kernel-compliant firewalls, DDoS protection and load balancing products that complement and build on the momentum in the Linux community.

The new high-performance offload provides an interface to any technology stack that utilizes the underlying flexibility and scalability of eBPF with the performance of XDP.

XDP allows users to eliminate kernel bypass through the provision of performance at the base of the kernel stack, eliminating the need for users to have to choose between scalability and performance.

Netronome said its upstreamed, kernel-based offload and just-in-time (JIT) compiler, combined with the existing low power Agilio CX 10/25/40GbE SmartNICs, Agilio CX 25/50GbE OCP v2.0 SmartNICs and the new Agilio FX 10/25GbE SmartNICs, allow operators building infrastructures for data center core and enterprise edge applications to marry the benefits of the eBPF framework with transparent hardware acceleration.

“The extremely important shift to eBPF/XDP for securing valuable user data is happening now at large data centers,” said Niel Viljoen, CEO and founder of Netronome. “As one of the top networking companies contributing to the Linux community in this vital space, we are proud to be in the forefront bringing true software-defined security with hardware acceleration to the industry as it braces for the tsunami of data growth from new applications and devices.”

Saturday, April 14, 2018

xRAN Fronthaul V1.0 spec is released

The xRAN Forum approved and released its first xRAN Fronthaul Specification Version 1.0.

The xRAN Fronthaul Specification addresses several key operator-defined requirements, including:

  • BBU – RU interoperability based on well specified control, user and management plane interfaces.
  • Efficient bandwidth scaling as a function of user throughput and spatial layers to address increasing bandwidth needs and Massive MIMO deployments.
  • Support for LTE, NR, associated features, 2T – 8T RU products and Massive MIMO beamforming antenna systems.
  • Advanced receivers and co-ordination functions.
  • Ethernet based transport layer solutions.
  • Extensible data models for management functions to simplify integration.
The xRAN Forum was established in October 2016 with the mission to enable best-of-breed RRUs and BBUs for a wide range of deployment scenarios.

“Our vision to develop, standardize and promote an open alternative to the traditionally closed, hardware-based RAN architecture is becoming a reality,” said Dr. Sachin Katti, Professor at Stanford University and Director of the xRAN Forum. “Our operator members have been very focused and clear on requirements and our ecosystem of contributing members have risen to the challenge. The Fonthaul Specification is the first of several open interface specifications we expect to be released in 2018.”

“The release of the xRAN Fronthaul Specification is a groundbreaking advancement toward enabling an open RAN architecture to support next-generation products and services,” said Bill Stone, Vice President, Network Technology Development and Planning at Verizon. “xRAN compliant radios coupled with virtualized basebands provide much needed flexibility to support rapid development and deployment of RAN products. By adopting xRAN specifications, we will be able to speed innovation, increase collaboration, and be more agile to a quickly evolving market.”

“We are pleased to have worked with xRAN members in reaching the key milestone of delivering the first open xRAN fronthaul specification," said Dr. Hiroshi Nakamura, EVP and CTO of NTT DOCOMO. "We believe that the completion and publication of this specification will contribute in further advancing the RAN and in expanding the ecosystem in the 5G era. DOCOMO will keep contributing to this activity with the experience we had in realizing multi-vendor interoperable RAN with our partners using common interfaces for our LTE network.”

“The xRAN Fronthaul Specification is a foundational component in the xRAN architectural vision and vital to accelerating the worldwide deployment of next-generation RAN infrastructure network operators demand,” said Alex Jinsung Choi, SVP Research & Technology Innovation, Deutsche Telekom. “Going forward, by connecting these specification activities to the broad architectural scope in ORAN, we can ensure the implementations across a wider community of suppliers to promote both innovation and open market competition."

“xRAN’s release of this jointly-developed open specification creates the first wave of a positive sea change for our industry, transforming the way next-generation RAN infrastructure will be built, managed and optimized,” said Andre Fuetsch, CTO and President AT&T Labs. “Equipment that supports open specifications from xRAN (and ORAN in the future), combined with increasing RAN virtualization and data-driven intelligence, will allow carriers to reduce complexity, innovate more quickly and significantly reduce deployment and operational costs.”

http://www.xran.org/resources/

Friday, April 13, 2018

Vodafone UK tests 3.4 GHz spectrum for 5G

Vodafone UK completed the first test of 3.4 Gigahertz (GHz) spectrum for 5G across an existing live network between Manchester and the company’s headquarters in Newbury, Berkshire.

The test used Massive MIMO combined with 3.4 GHz spectrum running over the core 4G network. Vodafone's site in Manchester was its contact centre, which houses around 1,000 customer service employees

The company described the test as a major milestone in UK telecommunications, as it is the first time that the 3.4 Gigahertz (GHz) radio frequency allocated for 5G has been used in the UK, and noted that is was carried out just a week after Vodafone secured the largest slice of 5G spectrum in Ofcom’s auction.

Vodafone UK Chief Executive Nick Jeffery said: “5G will improve the quality of our lives and transform how we work. This next generation technology will enable medical services that could save lives, from remote surgery to remote care for the elderly. It will enhance industrial applications, from automated systems to robotics, helping manufacturers across the UK boost their productivity. And it will enable families to share their experiences with loved ones wherever they are, thanks to innovations like augmented reality."

UK completes spectrum auction - EE and Vodafone gain 5G bands

Ofcom, the official telecoms regulator in the U.K., completed the auction of 190 MHz of spectrum across two frequency bands: 40 MHz in the 2.3 GHz band, which will be used to increase 4G mobile broadband capacity; and 150 MHz in 3.4GHz, which has been earmarked for 5G.

Here are the results:

EE won 40 MHz of 3.4 GHz spectrum at a cost of £302,592,000.

Hutchison 3G UK won 20 MHz of 3.4 GHz spectrum at a cost of £151,296,000.

Telefónica UK won all 40 MHz of 2.3 GHz spectrum available, at a cost of £205,896,000; and 40 MHz of 3.4 GHz spectrum at a cost of £317,720,000.

Vodafone won 50 MHz of 3.4 GHz spectrum at a cost of £378,240,000.

Airspan Spectrum Holdings, which would have been a new entrant to the UK mobile market, failed to win spectrum in either band.

The total value of the winning bids amounts to £1,355,744,000.

Former CEO of Alaska's Quintillion is accused of fraud

Elizabeth Ann Pierce, the former CEO of Quintillion, a telecommunications firm building a subsea and terrestrial fiber network in Alaska, has been arrested and charged with fraud by U.S. federal authorities.

The allegations accuse Pierce with a scheme to use forged guaranteed revenue contracts to fraudulently induce investors to invest more than $250 million in the fiber optic cable network in Alaska. The faked documents reportedly assured that Quintillion would collect hundreds of millions of dollars in future revenue, but proved to be worthless. The fraudulent activity is said to have occurred between 2015 and 2017.

U.S. Attorney Geoffrey S. Berman said: "To realize her plan to build a fiber optic system that would service Alaska and connect it to the lower 48 states, Elizabeth Ann Pierce allegedly convinced two investment companies that she had secured signed contracts that would supposedly generate hundreds of millions of dollars in guaranteed future revenue from the system.  As it turned out, those sales agreements were worthless because the customers had not signed them.  Instead, as alleged, Pierce had forged counterparty signatures on contract after contract.  As a result of Pierce’s deception, the investment companies were left with a system that is worth far less than Pierce had led them to believe."

In a statement, Quintillion says it "self-reported" last year to the U.S Department of Justice when it became aware of the alleged actions and that it is cooperating with authorities. The company says the ongoing investigation has not impacted its network operations. An interim CEO, George Tronsrue III, was appointed last August when Pierce abruptly resigned.

https://www.justice.gov/usao-sdny/pr/manhattan-us-attorney-announces-arrest-former-ceo-alaska-based-fiber-optic-company

In December 2017, Quintillion announced the activation of commercial service on its new subsea fiber optic cable system serving five northern Alaska communities: Utqiaġvik, Wainwright, Point Hope, Nome, and Kotzebue.

Installation of the Alaska Arctic portion of the international Quintillion Subsea Cable System was completed in early October.

Quintillion’s subsea and terrestrial fiber optic network spans 1,400 miles, including a subsea trunk line from Prudhoe Bay to Nome with branching lines to the five communities.

Quintillion is aiming to extend its Arctic subsea cable system westwards to Asia (phase 2) and then eastwards to Europe (phase 3).

In July 2015, Quintillion Subsea Holdings awarded a turnkey contract to Alcatel-Lucent for the design and construction of a submarine cable system in Alaska from Prudhoe Bay to Nome.

Comcast and Netflix expand partnership

Comcast will begin offering Netflix subscriptions in its new and existing Xfinity packages.

Comcast first launched Netflix on its X1 platform in 2016, offering voice control and seamless access to the Netflix service through its platform. Since then Netflix has become one of the most popular voice searches and highly-viewed services on the platform.

“Netflix offers one of the most popular on demand services and is an important supplement to the content offering and value proposition of the X1 platform,” said Sam Schwartz, Chief Business Development Officer, Comcast Cable. “Netflix is a great partner, and we are excited to offer its services to our customers in new ways that provide them with more choice, value and flexibility. The seamless integration of Netflix with the vast Xfinity entertainment library on X1 present a unique and comprehensive experience for customers.”

Nokia and Telia look to combine 5G with Industry 4.0

Nokia and Telia conducted a 5G trial at the end of March to test its usefulness in real-world applications of 'Industry 4.0', the industrial trend of automation and data exchange in manufacturing technologies.

Specifically, Nokia and Telia worked with Intel and Finnish software startup Finwe to provide a 5G radio access network operating in the 28 GHz frequency band for a "Conscious Factory" in Oulu, Finland.

The Nokia AirFrame data center solution, equipped with Intel Xeon Scalable processors, delivered network edge and core cloud flexibilities and capabilities.

Nokia said the use of Multi-access Edge Computing together with 5G allows data to be processed close to where it's needed, dramatically reducing latency. The Finwe video application was used to monitor and analyze a video feed of a process on one assembly line. The application leveraged machine learning to immediately alert the assembly line operator of any inconsistencies in the process so they could be corrected in real-time, ensuring high-performance, reliability and quality.

In a second trial, the Nokia AirFrame data center solution, Nokia's Multi-access Edge Computing platform and Finwe's video analytics application were installed at Telia's centralized data center in Helsinki, approximately 600 km from the Nokia Conscious Factory in Oulu.

Janne Koistinen, director of 5G Program at Telia Finland said: "Under our '5G Finland' initiative we are working with companies such as Nokia to accelerate the fourth industrial revolution in the country. In this trial, we could show how we can extend our service offering to new industry customers to enable efficiencies that will advance their production capabilities."

Marc Rouanne, president of Mobile Networks at Nokia, said: "Nokia's 5G capabilities allow operators such as Telia to leverage machine learning and automation by opening up network data and intelligence. As we continue to deliver machine learning capabilities in Nokia's ReefShark chipsets and develop advanced algorithms we will further enhance our radio performance, allowing customers to take advantage of new business opportunities in the 5G and IoT world."

The LF Networking Fund adds iconectiv (Telcordia)

iconectiv (Telcordia Technologies)  has joined The LF Networking Fund (LFN), a new open source networking initiative created by The Linux Foundation. The focus of LFN is to increase collaboration and operational excellence across networking projects, including Open Platform for NFV (OPNFV), to help deliver a new generation of services.

“The move to hybrid networks that combine physical assets with virtual functions promises enhanced operational efficiencies and speed-to-market for new kinds of services for customers globally,” said Alex Berry, Executive Vice President, Information Solutions, iconectiv. “The Linux Foundation understands the successful integration of these two worlds will require the collaboration of network architects and operators. We intend to offer our intimate knowledge of interconnection and network and operations management to help ensure the full rollout and adoption of hybrid networks.”

Thursday, April 12, 2018

Etisalat, Singtel, Softbank and Telefonica form Cyber Security Alliance

Four leading global carriers - Etisalat, Singtel, Softbank, and Telefónica -- agreed to create a Global Telco Security Alliance that will offer enterprises access to a comprehensive portfolio of cybersecurity services. The group will share network intelligence on cyber threats and leverage their joint global reach, assets and cybersecurity capabilities to serve customers worldwide. The partners will also develop a joint technology roadmap to create advanced cyber security applications for the Internet of Things as well as solutions that use predictive analytics and machine learning. The alliance will also consider joint investments in SOCs, cybersecurity platforms and innovative start-ups.

The four carriers and their subsidiaries have a combined customer base of more than 1.2 billion customers in over 60 countries. Between them, they operate 22 world-class Security Operation Centres (SOCs) and employ more than 6,000 cybersecurity experts.

Francisco Salcedo, Senior Vice President at Etisalat Digital said: “With digital technologies gaining widespread adoption and driving innovation across industry verticals, the security landscape has evolved. Organisations now face a new breed of threats and need to manage digital risks in their environments. Today’s strategic alliance will give us a unique opportunity to work hand in hand with our telecom counterparts and deliver innovative security services for digital risk management.”

ADTRAN enhances its Mosaic Subscriber Experience Suite

ADTRAN announced a significant expansion to its Mosaic Subscriber Experience Suite adding two new applications that give service providers network and subscriber intelligence, as well as remote in-home device management. The enhancements include:

  • Mosaic Subscriber Insight – personalizes the subscriber experience through a network intelligence tool that improves business operations, drives new service adoption and increases customer loyalty.
  • Mosaic Device Manager – streamlines the subscriber experience through a device management tool that empowers service providers to monitor and maintain in-home customer devices and Wi-Fi networks remotely.

“Our enhanced Mosaic portfolio enables service providers to meet the ever-increasing expectations of the ultra-connected customer, who expects a seamless experience whether at home, work or on vacation,” ADTRAN Subscriber Solutions & Experience Portfolio Management Director Jeremy Harris said. “These innovations help provide analytics, lower costs, gain visibility to subscriber behavior and build customer loyalty—everything needed to thrive in a competitive marketplace.”

These two Mosaic software applications join the previously announced:

  • Mosaic Activate – orchestrates one-click broadband service activation increasing revenue velocity, improving customer satisfaction and lowering the cost of subscriber adds.

ADTRAN Introduces Mosaic Software Tools

ADTRAN introduced its Mosaic Subscriber Solutions & Experience, described by the companyt as a new category of software products to help service providers transition their access infrastructure to a more open, programmable and scalable network.

Mosaic Activate, which has been shipping for several quarters, is the initial software product released under the Mosaic Subscriber Solutions & Experience umbrella. The software streamlines the pre-provisioning steps typically required before new customer service activation, allowing services to be configured from the edge of the network via a web interface. ADTRAN said service providers will realize a tenfold productivity increase leveraging the same number of network management resources to activate new services, accelerating new customer turn up by eliminating the swivel chair operations traditionally involved.

“The Mosaic Subscriber Solutions & Experience portfolio demonstrates our passion for staying hyper-focused on our customers to solve real world challenges,” said Jeremy Harris, director of Portfolio Management at ADTRAN. “We believe that software offers the possibility to orchestrate every task, data driven machines can securely manage the network, and end users deserve a blissful experience. This is the network that consumers want and that service providers desperately need, and we plan to make this a reality.”

http://www.adtran.com/index.php/mosaic-home


Watch the video

https://vimeo.com/250095184

See also