Sunday, December 17, 2017

AT&T and CWA reach labor deal covering 20K workers

AT&T and the Communications Workers of America (CWA) reached a tentative agreement covering 20,000 employees in 36 states and the District of Columbia -- AT&T's Mobility Orange unit, which encompasses CWA Districts 1, 2-13, 4, 7 and 9.

Highlights of the tentative agreement:

  • A contract length of four years
  • Retroactive wage increases back to Feb. 12, 2017, and a $1,000 lump sum, if the agreement is ratified by Jan. 12, 2018.
  • General wage increases of 2.25% effective Feb. 12, 2017; 3% effective Feb. 11, 2018; 2.25% effective Feb. 10, 2019; and 2.25% effective Feb. 9, 2020. Compounded wage increase over the four-year term of the offer will be over 10%, and employees in wage progression may see an even greater total increase over the term of the offer.
  • For retail sales consultants, $2,500 moved from commissions that are at-risk to base pay that is not.
  • Employment security for call center and retail sales employees. If a call center or retail store closing results in a job loss, or if a call center or retail title is eliminated, affected employees will be guaranteed a job offer in our Mobility business.
  •  AT&T Mobility retail workers will earn an average hourly wage of $19.20, about 74% more than the national average pay for retail workers.


AT&T said its offer ensures a robust health care plan, with the company paying over 70% of the total costs including 100% of preventive care costs.

CWA said the deal was reached after 11 months of mobilization, tough bargaining and a three-day strike.

"After joining together and going on strike, AT&T Mobility workers have won a historic contract that sets a bold precedent for workers in the telecom industry. The solidarity and persistence of our members pushed the company to agree to crucial protections like stronger job security for retail workers and greater fairness in evaluation and discipline procedures that put our members and their families on a path towards greater economic security," said Dennis Trainor, CWA District 1 Vice President. "Let this be a sign to all companies that put profits above workers: when we stand together, we win," he said.

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