Tuesday, October 30, 2012

NSN Ties Network Investments to Customer Experience Management

Nokia Siemens Networks introduced its Customer Experience Management (CEM) for Liquid Net that ties capacity optimization related investments to customer experience.  The aim is to help operators to decide precisely when and where to optimize network performance to improve user experience, for instance, identifying low throughput and uplink performance caused by network congestion. Nokia Siemens Networks said this approach links customer and revenue insights to improving network performance.

“Conventionally, operators have been making investments in network capacity based on a network view, rather than how it would impact customer experience or revenue opportunity,” said Tommi Uitto, head of mobile broadband value creation management at Nokia Siemens Networks. “With CEM for Liquid Net, operators can make investments exactly where capacity improvements are needed to achieve the maximum business impact. With this combined approach, we link capacity optimization to customer experience and revenue impact, improving both user satisfaction and profit.”


Datagram's NYC Data Center Taken Down by Sandy

Datagram's data center at 33 Whitehall in Manhattan was knocked offline by Hurricane Sandy.  Once ConEdison cut power to the neighborhood, Datagram's back-up generators kicked on.  However, the basement flooded with sea water , taking out the the diesel pumps.  The company reports no infrastructure damage.


A number of prominent websites were impacted by the Datagram outage, including Buzzfeed, Gawker.com, HuffingtonPost, The Real Deal and others.

Internap's NYC Data Center Flooded by Sandy

Internap's NYC data centers located at 111 8th Ave. and 75 Broad suffered damage and were knocked offline by Hurricane Sandy.  On Monday evening, Con Edison proactively cut electricity to lower Manhattan ahead of the storm surge. Both sites activated their back-up diesel generators.  However, the salt water flooded into the 75 Broad data center, compromising the diesel pumps.  The building was evacuated and the site eventually lost power.  

The data center at 111 8th Ave. continues to run on back-up power.  The company says there is enough fuel for several days and that it anticipates fuel deliveries in the event that commercial power is not quickly restored.


ADVA Intros Sync Probe (1588v2) for Mobile Base Stations

ADVA Optical Networking introduced an Ethernet network probe that helps mobile network operators deliver precise time-of-day information for phase alignment between adjacent base stations.

The ADVA FSP 150SP device features a Precision Time Protocol (PTP) clock probe that simultaneously supports Synchronous Ethernet and IEEE 1588v2, and a built-in GPS receiver, enabling time synchronization and assurance across multi-vendor mobile backhaul infrastructures.

"Service providers need to do more than simply bring fiber to the cell tower; they also need to deliver precise time-of-day information for phase alignment between adjacent base stations. This is the primary goal of our FSP 150 platform and its new member, the FSP 150SP," said Christoph Glingener, CTO, ADVA Optical Networking.


Steadfast's 121 Varick St Data Center Offline

Steadfast Networks' 5,000 square foot data center located at 121 Varick St. in Manhattan was knocked completely offline by Hurricane Sandy.  The facility suffered an auxiliary electrical failure after commercial power was cut off in the neighborhood and the building evacuated.  Steadfast's data center remained inaccessible as of Tuesday afternoon.


Broadcom Expands Base Station Solutions

Broadcom introduced a Digital Front End (DFE) board designed to speed development of multi-protocol radio systems for macro and small cell base stations. The board ships with the components for a complete transmit loop, with the exception of the customer's selected driver and power amplifier (PA).

Broadcom also noted that it recently began sampling its 28 nanometer (nm) dual-core XLP-200 series communications processor for scalable small cell designs simultaneously supporting 3G, 4G and 5G WiFi. Volume shipments of 40nmXLP-300 series processors are ramping in wireless base station, radio network controller, mobile core and cloud applications.


EMC to Acquire Silver Tail for Web Session Intelligence

EMC agreed to acquire Silver Tail Systems, a start-up offering web session intelligence and behavior analysis tools, for an undisclosed sum.

The Silver Tail Systems platform collects and analyzes real-time web traffic forensics with the goal of providing visibility into all web and mobile application traffic.  Silver Tail then provides a behavioral analysis engine that creates heuristics and rules to detect anomalies, IT security threats, fraud, insider threats, business logic abuse and other malicious activity. The company's Big Data-driven approach is to gather and analyze mass quantities of information in real time and at scale to deepen visibility into web sessions. 

Silver Tail was founded in 2008 and is based in Menlo Park, California.  The company announced a strategic relationship with MasterCard earlier this year.

EMC said the Silver Tail will extend  the capabilities of RSA's Identity Protection and Verification (IPV) solutions, as well as other areas across RSA's enterprise security portfolio.  Following the acquisition, Silver Tail will operate within EMC's RSA security division.  

"The industry is well beyond the point of providing effective security using static, perimeter point tools that fail to keep up with dynamic cyber attackers. Customers need better intelligence, analytics, and the ability to respond in real time which is a capability that Silver Tail’s products do extraordinarily well to help foil web-based attacks. Silver Tail offers proven anti-fraud solutions that complement RSA’s portfolio of risk-based and adaptive products and services, stated Art Coviello, RSA Executive Chairman and Executive Vice President, EMC Corporation.



  • In 2011, EMC acquired NetWitness -- a privately-held provider of network security analysis solutions -- for an undisclosed sum.  NetWitness' technologies provide precise and pervasive network visibility, enabling security teams to detect and remediate advanced threats while automating the incident investigation process. NetWitness' monitoring and analysis platform addresses insider threats, zero-day exploits and targeted malware, advanced persistent threats, fraud, espionage, data leakage, and continuous monitoring of security controls. NetWitness also enables automated malware analysis, a rapidly growing requirement for addressing advanced persistent threats. 

China's 21st CBH: China Unicom Looks at its Cisco Core Routers

China's 21st Century Business Herald reported that China Unicom has decided to replace Cisco core routers in the China169 backbone nodes in Wuxi, Jiangsu province due to security concerns.

Neither company has commented on the report.

The article notes that the report follows the recent public scrutiny that Huawei and ZTE have faced in the U.S..


JDSU Sees Cautious Spending by Service Providers

JDSU reported revenues of $420.9 million and a GAAP net loss was $(11.6) million, or $(0.05) per share for its fiscal 2013 first quarter ended September 29, 2012. Prior quarter net revenue was $434.0 million, with a net loss of $(22.2) million, or $(0.10) per share.

Net revenue for the fiscal 2012 first quarter was $415.8 million, with a net loss of $(5.8) million, or (0.03) per share.

The Communications Test and Measurement division accounts for 40% of revenues, while the Communications and Commercial Optical Products division accounts for 46%, and the Optical Security and Performance Products division accounts for the remaining 14%.

"Our solid fiscal Q1 results reflect JDSU’s ability to deliver to its commitments even during periods of economic uncertainty,” said Tom Waechter, JDSU’s President and Chief Executive Officer.

 "Communications service providers continue to spend cautiously due to macro-economic and geo-political concerns. Because of this uncertain climate, we are not projecting the calendar year-end budget release that frequently occurs in the Telecom industry. Looking forward, we are encouraged by the relentless broadband demand that remains a powerful driver for JDSU’s core business. Our ability to differentiate through product innovation, evolve our variable cost model, and maintain a robust balance sheet means that we are well positioned to capitalize on future growth opportunities as the gap closes between demand and actual spending by our core network customers."