Monday, January 23, 2012

AT&T Pushes Ahead with Cloud-Based Unified Communications Services

AT&T is launching a new set of Unified Communications services for to businesses of all sizes. As with AT&T's other cloud solutions, which are embedded directly into the AT&T managed network, AT&T UC Services is accessible from almost any device, enabling employees to collaborate and communicate in real-time regardless of location.

AT&T UC Services is comprised of two major components: AT&T Unified Communications Central (UC Central) and AT&T Unified Communications Voice (UC Voice):

AT&T UC Central integrates multiple communications and collaboration tools such as IM/chat, email, VoIP calling, web/audio and video conferencing, voicemail, unified messaging and mobility with presence, behind a single user interface designed for both PC and mobile usage.

AT&T UC Voice provides high quality IP Telephony (IPT) from the AT&T cloud and can be used both as a stand-alone service or integrated with AT&T UC Central. AT&T is using the Cisco Hosted Collaboration Solution (HCS) platform as the core of this service.

"With AT&T Unified Communications Services individuals have full access to all of their communications tools at the tips of their fingers," said Shawn Conroy, Vice President of Voice, Collaboration and Unified Communications Services, AT&T Business Solutions. "Not only can this service leverage an organization's existing investments to improve business collaboration, it also provides an easy transition from where a customer is today to where they want to be tomorrow without incurring significant capital expenses. AT&T is breaking new ground by providing customers with simple, affordable access to carrier-grade UC functionality."

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