Wednesday, November 9, 2011

NetScout Builds Momentum in Next Gen Service Assurance

NetScout Systems has added an additional 18 service providers deployments this year for its nGenius Service Assurance Solution, giving it an installed base of 148 service provider production networks across 46 countries. Of these 18 service providers, ten are mobile operators, four are wireline operators, three are cable operators and one is a satellite operator.

The nGenius Service Assurance Solution captures, correlates and analyzes both data plane and control plane IP traffic to enable a granular understanding of the subscriber experience. The solution can be used to manage multi-generation IP networks ranging from 2.5G to 3G and LTE to IMS and VoIP from a single unified platform.

“The nGenius Service Assurance Solution helps operators increase subscriber value through a better user experience and enables them to make better business decisions and improve the profitability of services delivered,�? said Steven Shalita, vice president of marketing, NetScout.

  • Earlier this year, NetScout Systems acquired privately held Psytechnics, which offers performance management technology for unified communications services. Financial terms were not disclosed. Psytechnics, which is based in Ipswich, United Kingdom, and Portsmouth, New Hampshire, developed a range of active and passive software solutions for both Enterprises and Service Providers markets. These software solutions are used to demonstrably improve the performance of real-time communications, including the most advanced unified communications applications and networks designs. Its Experience Manager is a software suite that delivers user QoE-based service management for IP voice, video conferencing and Telepresence services. Real-time, objective call analysis details the actual user experience and streamlines both pro-active and reactive processes to remediate. The company claims more than 300 equipment and service provider customers worldwide for its active test solutions. Psytechnics was backed by DFJ Esprit, Gimv and New Venture Partners.

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