Sunday, March 27, 2011

NetScout to Acquire Psytechnics for UC Assurance

NetScout Systems will acquire privately held Psytechnics, which offers performance management technology for unified communications services. Financial terms were not disclosed.

Psytechnics, which is based in Ipswich, United Kingdom, and Portsmouth, New Hampshire, offers a range of active and passive software solutions for both Enterprises and Service Providers markets. These software solutions are used to demonstrably improve the performance of real-time communications, including the most advanced unified communications applications and networks designs. Its Experience Manager is a software suite that delivers user QoE-based service management for IP voice, video conferencing and Telepresence services. Real-time, objective call analysis details the actual user experience and streamlines both pro-active and reactive processes to remediate. The company claims more than 300 equipment and service provider customers worldwide for its active test solutions. Psytechnics has been backed by leading institutional investors DFJ Esprit, Gimv and New Venture Partners.

NetScout said the acquisition will strengthen its Unified Service Delivery Management strategy by providing more comprehensive management of the quality of IP Voice, Video and Telepresence service delivery along with all other application and data services. The Psytechnics team will be integrated into NetScout's ongoing operations.

"Addressing the quality and reliability of Voice, Video and Telepresence services continues to be a top concern for IT organizations. To proactively manage these services, the IT organization needs application-specific details as well as IP transmission characteristics for voice and video traffic to understand what impacts user service quality and address performance issues," said Anil Singhal, president and CEO of NetScout. "With the acquisition of Psytechnics, NetScout will gain critical technology and expertise that will help us continue to build on our foundation strategy of Packet-Flow intelligence and accelerate our innovation to address our customers' growing Unified Communications footprint."

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