Thursday, July 29, 2010

Motorola Partners with Intrado on NG9-1-1 Texting

Motorola's Enterprise Mobility Solutions group has formed an alliance with Intrado to deliver next-generation 9-1-1 (NG9-1-1) text messaging enabled products and services.

The two companies will initially focus on a citizen text messaging trial to enable access for individuals who may have speech or hearing disabilities. The result of this trial will help inform how citizen text messages are best integrated as public safety agencies move toward NG9-1-1 services.

In June 2009, Intrado launched the first text messaging solution to successfully deliver text messages directly to 9-1-1 and has continued to enhance that solution in preparation for broader deployment across the public safety community.

For the initial text trial, the interoperability and integration of Motorola's IP based PremierOne CAD and Intrado's A9-1-1 equipment and technology will be achieved using the ATIS Emergency Services Messaging Interface (ESMI) standard.

The companies said they support the need for NG9-1-1 standards. As future NG9-1-1 standards evolve and are approved by industry recognized standards organizations, trial solutions supporting these standards will be considered.