Tuesday, May 11, 2010

Verizon Business Launches FMC in Europe, Leverages BroadSoft

Verizon Business has rolled out a Global Fixed Mobile Convergence (FMC) service in Europe that helps businesses to improve the efficiency of their employees by enabling them to be accessible via one phone number for both their mobile and fixed phone.

Verizon Business has extended its use of BroadSoft's BroadWorks Mobility Suite to help power the new service. Software from MobileMax determines cost-effective routing for mobile calls. The service dynamically directs calls to either Verizon's cloud-based global voice-over-IP communications platform, powered by BroadWorkst, or to the customer's mobile network service if that is the more cost-effective option.

Verizon's Global FMC also provides mobile phones with the functionality of stationary office desk phones, giving access to communication messaging and familiar office phone features. Employees can also switch from a mobile phone to a desktop phone while engaged in a conversation without needing to forward the call. Employees can also have calls sent to the office desktop and mobile phones simultaneously.

Verizon Business has begun offering the service in nine European countries: Belgium, France, Germany, Ireland, Italy, the Netherlands, Spain, Sweden and the United Kingdom. In addition, U.S. and Asia Pacific-headquartered enterprises can also take advantage of the offering for employees based in this initial service area. The carrier is supporting an array of mobile devices across most GSM-based mobile operator networks located throughout the initial service area.

Verizon Global FMC will be integrated next month with the company's VoIP platform, enabling more advanced capabilities afforded by PBX office phone systems and cost savings opportunities for Verizon Global FMC customers who are also Verizon VoIP customers.

BroadSoft's BroadWorks Mobility Suite provides a range of advanced communications and multimedia applications, including Hosted Unified Communications, Hosted Video Communications, Mobile PBX, Business Trunking, and broadband services fully integrated into a single VoIP application platform. Powered by BroadWorks, Verizon's Global FMC business customers will be able to make and receive calls on their both mobile and desktop phones using just one phone number, regardless of who is their mobile network operator.