Wednesday, May 19, 2010

SITA Selected BroadSoft's BroadWorks

SITA, which provides communications and IT solutions for the air transport sector, has selected BroadSoft's BroadWorks platform for its hosted communications services.

SITA provides services to around 550 members that represent over 90 percent of the total worldwide airline business, and 3,200 customers in more than 200 countries and territories. It includes airlines and all major computer reservation systems, as well as airports, aerospace companies, air-freight organizations and governments.

SITA is using the BroadWorks platform to provide its members and customers with web-based, enhanced communications features, including the ability to access these features from any type of handset or phone they choose.

"SITA has migrated its Voice Exchange service to the BroadSoft BroadWorks platform", said Rene Fourel, SITA vice president, Communications and Infrastructure. "Voice Exchange offers air transport industry customers a secure, simple and flexible telephone service connecting both legacy and new IP-enabled voice infrastructures, as well as providing a business-grade, end-to-end IP telephony service, together with the scalability, reliability and value-added features that the BroadWorks platform is known for."