Tuesday, October 20, 2009

Verizon Business Unveils Cloud-Based Application-Monitoring Tools

Verizon Business is preparing to launch a Software-as-a-Service (SaaS)-basedApplication Assurance service to help business customers keep their network-based business processes running smoothly and reliably. The service provides an enterprisewide view of how applications such as e-commerce Web sites, voice-over-IP and CRM (customer relationship management) software are performing and how that performance is affecting end-users. As a result, customers can quantify the effect of performance problems.

The new service -- powered by Fluke Networks' Visual Performance Manager -- is the latest addition to the Verizon Private IP Application Aware suite of tools, which are designed to help businesses and government agencies more quickly identify and troubleshoot threats that could hamper application performance. The enhanced visibility into voice and data application performance provided by Application Assurance complements existing Verizon Application Aware tools. These include Asset Assurance for network device fault management; Dynamic Bandwidth for bandwidth monitoring, allocation and reporting; WAN Analysis for overall network reporting; and Provider Edge Statistics for quality of service and packet-delivery analysis.