Monday, January 19, 2009

FCC Seeks Clarification on Comcast's VoIP Management

The FCC's Wireline Competition Bureau has requested clarification from Comcast regarding its newly-implemented network management practice and its own VoIP service. Specifically, the FCC is seeking clarification over a bandwidth throttling practice that occurs when a consumer uses 70% of his/her provisioned bandwidth over a 15 minute period. Comcast said such customers may experience choppiness in their VoIP communications because that customer loses priority when packets hit a congested point in the network. However, Comcast's own website states that its "Digital Voice" service is a separate facilities-based IP service that is not affected by this network management practice.