Tuesday, January 27, 2009

BroadSoft's Xtended Delivers Voice 2.0 and Telephony Mashups

BroadSoft cited progress in the rollout of its Xtended framework, which brings together its carrier-grade BroadWorks voice applications with leading Web 2.0 solutions. Launched in March 2008, BroadSoft's Xtended program enables service providers to offer enhanced, productivity-improving applications that extend the value of their telephony service.

Several service providers, including Alteva, SimpleSignal, Telesphere, Unity, and WorldxChange Communications, have implemented the Xtended platform. Xtended developers promote their applications to more than 450 service providers and their customers via the Broadsoft Marketplace. Broadsoft said application development is occurring at a healthy rate amongst Xtended's growing community of approximately 1,500 developers. BroadSoft's Xtended Marketplace showcases third-party applications a number of companies, including Salesforce.com, PhoneTag, ACT!, Kakapo, and Litescape. New applications include:

  • Attache´ -- an Apple Mac OS X client that gives users complete control of BroadSoft's advanced calling features

  • Chumby -- a Web-enabled consumer electronic device that allows users to view their call history, click to return missed, placed or received calls, and set ‘Do Not Disturb'

  • MobileSet -- a mobile Web application that provides users access to the services they use most

  • QuickSet -- a desktop application that runs on the Adobe Air platform, allowing access to several of your services from Windows or Mac

  • Xtended Dialer -- a native iPhone application that allows a user to originate calls from an iPhone through their service provider