Sunday, November 9, 2008

ShoreTel Expands its UC Suite with Conferencing and Collaboration Tools

ShoreTel has extended its Pure IP Unified Communications (UC) solutions by integrating its enhanced ShoreTel Converged Conferencing 7.1 solution with the ShoreTel 8.1 Call Manager. The combination lets users quickly host meet-me audio and web conferences, chat securely via IM, and instantly share documents -- all with a single mouse click from the same interface they use for voice communications. ShoreTel Converged Conferencing 7.1 also encrypts the instant messaging flow between enterprise users, ensuring proprietary information is safe from exposure to the open Internet.

ShoreTel Converged Conferencing 7.1 creates a single vendor solution for ad hoc collaboration, providing enterprise-grade audio, Web conferencing and secure Instant Messaging.

"In this challenging economic environment, companies are looking for communications solutions that can help them reduce costs while delivering enterprise-grade security and reliability. Today, our customers can affordably extend the tools they use for voice calls to conferencing and collaboration -- simplifying their communications, increasing productivity, and significantly driving down costs by eliminating the expense of a hosted service," stated Kevin Gavin, Vice President of Marketing, ShoreTel.