Wednesday, October 8, 2008

Verizon Business Rolls Out Unified Communications based on Cisco Platform

Verizon Business unveiled a new managed unified communications and collaboration (UC&C) solution based on the Cisco Unified Communications Manager 6.1 platform. Verizon is the first major U.S.-based service provider to rollout services over this Cisco platform.

The new managed platform enables workers to seamlessly integrate communications tools such as voice mail, e-mail and instant messaging. It also allows corporate information technology (IT) departments to out-task the complex operations often associated with the day-to-day management of UC&C solutions.

Managed Service Support for Cisco Unified Communications Manager 6.1

The new offering is available immediately to customers in the U.S. and many European countries, and a launch is planned in the Asia-Pacific region early next year. Key capabilities include:

  • Unified Messaging -- Integrates voice mail and e-mail and delivers greater efficiency for corporate end users by enabling one-source access to voice and data messages.

  • Unified Mobility -- Offers employees a single phone number and business voice-mail box. Employees can receive calls wherever it is convenient, and make outgoing calls that appear with the user's assigned business phone numbers.

  • Unified Presence -- Delivers visibility into a user's availability to chat by phone or instant messaging.

See also