Sunday, September 21, 2008

AT&T Enhances Enterprise Mobility Offerings

AT&T is expanding its delivery of mobile field service automation, sales force automation and information technology support applications using the Antenna Mobility Platform (AMP), which developed by Antenna Software, a leading provider of mobile enterprise technologies and solutions.

The new mobility services extend AT&T's efforts to deliver and support mobile applications to companies, both directly and by working with companies in industries that include manufacturing, financial services, consumer packaged goods, retail trade, construction, transportation, utilities, government, education and health care.

With AT&T Mobile Enterprise Applications, customers can host their application in an AT&T data center, providing on-demand access to applications, or they can run the applications behind their own firewall on their own premises. Accessible through AT&T's leading smartphone devices, it supports three primary applications: sales force automation, which provides sales organizations with a complete view across all facets of a customer relationship; field force automation, which provides field service workers with bi-directional access to real-time customer, inventory and other job-related information; and IT support, which empowers IT technicians with real-time, virtually anywhere access to time sensitive, incident and problem management information.