Wednesday, August 20, 2008

AT&T Launches In-Home ConnecTech Service

AT&T is launching a nationwide, "ConnecTech" in-home technical support service for both AT&T and non-AT&T residential customers.

AT&T ConnecTech provides a full suite of in-home services for virtually all technical support needs, including television and home theater installation and personal computer and home network setup/maintenance/repair.

AT&T ConnecTech provides a customized portfolio for virtually all consumer services in all 50 states. Specifically, AT&T ConnecTech provides in-home and over-the-phone support services -- including next-day service installation, seven days a week -- for a broad range of TV and PC needs, including:

  • Custom installation of home theater and TV equipment. Flat-panel TV wall mounting and home video installation. Wall-mount speaker installation.

  • New PC or Apple computer installation and the startup of a home desktop or notebook, including e-mail, security configuration and device networking.

  • PC repair service, including parts and hardware replacement.

  • Home network installation of multiple broadband-enabled devices.

  • Computer and network diagnosis covering software and router configuration, settings, virus, spyware or operating system errors.

  • Remote PC and phone support for digital products, such as digital camera, MP3 players, etc.

Pricing info is online.