Wednesday, May 14, 2008

Belgacom Resells Alcatel-Lucent's Integrated Communications Solution

Belgacom has selected Alcatel-Lucent's Business Integrated Communications Solution (BiCS) portfolio as its preferred midmarket communications offer. The Alcatel-Lucent Business Integrated Communication Solution is a multi-service, single-server communication solution for enterprises with 500 users, supporting 1000 users later this year. Key features include:

  • Communication server: OmniPCX Enterprise IP telephony & Alcatel-Lucent 4645 voice mail

  • Management: OmniVista 4760 Network Management System

  • Contact Center: OmniTouch Contact Center Standard Edition

  • Communication: My Instant Communicator

  • Openness to third party application: XML APIs for simplified third party application integration

  • High reliability via hard disk mirroring

  • " Try before Buying," five free licenses of key communication applications (e.g. UC, contact center agents)