Sunday, December 9, 2007

Verizon Business Adds IP Trunking Capabilities

Verizon Business introduced new IP Trunking capabilities providing its enterprise customers with on-demand sharing of unused trunk capacity, more platforms for IP PBX (private branch exchange), a new path to VoIP through its Ethernet to Private IP access option, and automated rerouting of calls to maintain business continuity.

Verizon VoIP Trunking services use Session Initiation Protocol (SIP) signaling to interoperate with either an IP or time division multiplex (TDM) PBX or key system.

The IP Trunking enhancements include:

  • On-Demand Networking Via Burstable Enterprise Shared Trunks: With the introduction of Burstable Enterprise Shared Trunks (BEST), customers will be able to use idle trunk capacity in one location to accommodate an increase in traffic from another location. This offering will be available to U.S.-based customers on a select IP Trunking plan beginning in mid-January 2008, with global expansion to follow. This new capability can help customers better manage utilization of their local and long-distance traffic by sharing capacity on demand.

  • Additional IP PBX Platform Choices: Nortel Communication Server 1000 5.0 is the latest IP PBX platform certified to interoperate with Verizon IP Trunking. This widely used enterprise CPE solution, a cornerstone of Nortel's Unified Communications platform, joins a prestigious and extensive line-up of Verizon Business CPE that has been rigorously tested and certified for successful implementation of Verizon VoIP. In addition, certification of Avaya 4.0 Communication Manager has expanded the list of Avaya CPE included in Verizon Business' portfolio. Avaya Communication Manager IP Telephony software helps companies connect employees and customers wherever they are, over whatever device they have available. Both of these new IP PBX platforms are available to customers in the United States and many countries in Europe, the Middle East and Africa.

  • Ethernet as a Path to VoIP: Verizon Business is introducing Ethernet access to Private IP, its fastest- growing service, as another fast lane to VoIP in a converged network environment.

  • Automatic Call Rerouting: Verizon Business is now supporting Inbound Failover, a new feature that automatically forwards calls to another IP address in the event of unforeseen circumstances.