Monday, January 23, 2006

Agilent Announces Wireless QoS Management Solution

Agilent Technologies introduced a new Wireless QoS Manager (WQM) solution for measuring end-to-end service quality of wireless networks, including GSM, UMTS and CDMA.

Agilent's next-generation, end-to-end test probe can be used to characterize service behavior and quickly pinpoint service and customer problems, ensuring a high-quality customer experience.
Future enhancements will enable users to remove and relocate test probes for remote testing. Because WQM supports multiple technologies, total cost of ownership is significantly reduced.

The evolutionary WQM software platform adds support for CDMA as well as more advanced tests for GSM services. Graphical troubleshooting reports help customer service and network operations personnel isolate and identify service-related problems faster and with less expertise, saving service providers capital and operational expenses and improving their operational efficiency.

To ease interoperability with non-Agilent systems, the solution includes service tests that are compliant with ETSI (European Telecommunications Standards Institute) standards.