Monday, October 10, 2005

Virtela Introduces Global Remote Monitoring & Management Services

Virtela, which provides global secure networking services, introduced a new Remote Monitoring and Management (RMM) suite that provides a single point of contact for monitoring, managing and reporting on customer-owned IT infrastructure on a worldwide basis, including WANs, LANs, WLANs, servers, IP telephony, and security devices.

Virtela operates a global, multi-carrier MPLS network with dynamic best path routing and automatic failover capabilities. Network and Security Operations Centers in Denver and Mumbai, India monitor and manage outsourced customer networks. The new Remote Monitoring and Management (RMM) suite lets customers maintain control of and visibility into their infrastructures via on-line ticketing, reporting, and administration using a Web portal. The services also provide certified, hands-on expertise for managing and troubleshooting platforms from major equipment vendors worldwide.

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