Sunday, September 18, 2005

Motorola Bolsters its Network Services

Motorola is bolstering its suite of Network Services. The company outlined its commitment to help operators evolve to next generation networks and deliver the promise of seamless mobility worldwide.

The plan includes investing in practice-based service offerings that benefit from best-in-class tools and applications, leveraging the expertise of dedicated services employees rooted at the regional market level to serve the global marketplace, fostering an ecosystem to attract best-of-breed partnerships and expanding its solutions value proposition to deliver multi- vendor capabilities.

Motorola said its practice-based approach would touch on every aspect of the network and services delivery -- from planning, designing, deployment and support, to managing of network and services.

Specifically, Motorola is expanding its multi-vendor services approach within four distinct practices:

1. Applications Services Practice: Strengthens an operators' ability to offer a dynamic portfolio of content rich, personalized services utilizing standard creation tools powered by a scalable, service delivery platform called Motorola Global Applications Management Architecture (GAMA).

2. Managed Services Practice: Enables operators to access world-class capabilities, along with the ability to tap resources not internally available, to better control costs and focus on critical business functions. Managed Service options include: staff augmentation; out-tasking for specific projects like planning and implementation; build-operate-transfer for building and operating a network for a limited time before transferring control to the operator; or full outsourcing for controlling entire network operations.

3. Support Services Practice: Focuses on total network care that helps to ensure 24/7 operations with high network availability and operational efficiencies in a multi-vendor network environment. This practice ensures peak network performance and availability through comprehensive offerings including network security, on-site maintenance and operations consultancy, engineer training, and patented optimization tools that use real-time network data.

4. Systems Integration Practice: Solves the challenges of assimilating diverse networks-wired, wireless and mobile broadband-from initial design, site identification and acquisition through managing the engineering, construction and acceptance testing of all elements. As networks converge, the integration of business and operational processes becomes one of the fundamental success factors that is addressed by this practice to enable service providers to gain and sustain competitive advantage.

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