Monday, July 25, 2005

FCC Announces 30-day Extension on VoIP E911 Enforcement

The FCC's Enforcement Bureau announced a 30-day extension of its new rules governing enhanced 911 (E911) capability by VoIP providers. The Bureau has determined that it will not initiate enforcement action, until August 30, 2005, against any provider of interconnected VoIP service regarding the requirement that it obtain affirmative acknowledgement by every existing subscriber on the condition that the provider file a detailed report with the Commission by August 10, 2005.

During this brief extension, interconnected VoIP providers will have the ability to continue obtaining affirmative acknowledgements from the entirety of their customer base.

If an interconnected VoIP provider has not received subscriber acknowledgements from 100% of its existing subscribers by August 29, 2005, then the interconnected VoIP provider will disconnect, no later than August 30, 2005, all subscribers from whom it has not received such acknowledgements. As such, providers may wish to inform subscribers that their VoIP service will be disconnected if they do not provide their acknowledgements by August 29, 2005.
http://www.fcc.govOn May 19, 2005, the FCC voted 4-to-0 to adopt new rules that require all VoIP providers that permit their customers to receive and place calls over the public-switched telephone network to provide their customers with 911 access. Key provisions of the VoIP E911 order include:

  • Interconnected VoIP providers must deliver all 911 calls to the customer's local emergency operator. This must be a standard, rather than optional, feature of the service.

  • Interconnected VoIP providers must provide emergency operators with the call back number and location information of their customers (i.e., E911) where the emergency operator is capable of receiving it. Although the customer must provide the location information, the VoIP provider must provide the customer a means of updating this information, whether he or she is at home or away from home.

  • By the effective date, interconnected VoIP providers must inform their customers, both new and existing, of the E911 capabilities and limitations of their service.

  • The incumbent LECs are required to continue to provide access to their E911 networks to any requesting telecommunications carrier. They must continue to provide access to trunks, selective routers, and E911 databases to competing carriers. The Commission will closely monitor this obligation.


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