Tuesday, March 1, 2005

Siemens and Nortel to Support BT's Global Client Voice Infrastructure

BT is working with Siemens Communications and Nortel to provide equipment, maintenance and support services for the voice systems and infrastructure used by BT's multi-national customers.

BT is responsible for the management and maintenance of a diverse range of PBX equipment and other customer voice systems in over 120 countries. BT's network of global and regional operation centres already provides multi-national customers with service management on a country-by-country basis. In conjunction with Siemens Communications and Nortel, BT will now offer increased global reach to help customers optimize their expenditure on voice infrastructure, and to prepare them for migration to IP Telephony and VoIP platforms.

Siemens will assist BT in providing maintenance and support for multi- vendor environments all around the world - leveraging its 60,000-employees across 150 countries. This local management of global relationships will help to simplify and accelerate the delivery of both ongoing maintenance and key client programmes - such as the convergence of communications systems.

Nortel has a 13 year history of working with BT in Europe to provide business-critical ICT solutions that help to secure, protect and power the operations of some of the world's largest, most demanding global organizations.


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