Tuesday, January 11, 2005

Alcatel's Genesys Teams with Microsoft on "Istanbul"

Under an agreement with Microsoft's Real-Time Collaboration Group, Alcatel's Genesys Telecommunications Laboratories will offer an integrated communications solution supporting Microsoft's next generation communications client, "Istanbul." This will allow the integration of common desktop applications with existing PBXs and IP-PBXs. Products resulting from the agreement will take advantage of presence capabilities to provide users with an instant view of whether contacts are online or on the phone, while delivering point-and-click capabilities for placing and transferring calls and scheduling instant conferences from their Microsoft desktop.