Microsoft announced a new Azure Bot service powered by the Microsoft Bot Framework and serverless compute in Microsoft Azure.
The new Azure Bot Service helps developers to build, connect, deploy and manage intelligent bots that interact naturally via app or website to text/sms, Slack, Facebook Messenger, Skype, Teams, Kik, Office 365 mail and other popular services. Bots run on Azure Functions, a serverless environment. The service scales based on demand and the developer pays only for the resources the bots consume.
Microsoft is providing out-of-the-box templates such as the basic bot, Language Understanding Intelligent Service bot, form bot, and proactive bot. Developers can build bots in C# or Node.js directly in the browser and try it out with the companion Web Chat control.
The Azure Bot Service includes built-in configurable channels to improve your customer interactions and increase your reach to more customers. You can easily build bots that work from your apps or websites and across popular channels such as Slack, Facebook Messenger, Skype, Teams, Web chat, Email, GroupMe, Kik, Telegram and Twilio. Through the Direct Line support you can interact with Microsoft Bot Framework features through a REST API, so you can bring the conversation experience to your app or website, provide control over your branded experience and reach the many channels Bot Framework supports.