Wednesday, September 2, 2015

Verizon Hum integrates Vehicle Telematics and Concierge Service

Verizon Telematics launched hum, an aftermarket vehicle technology and subscription service that enables drivers on the road to make their car smarter through a simple solution regardless of their wireless service provider.

Hum features:

  • Pinpoint Roadside Assistance for breakdowns, flat tires, overheating, dead battery or virtually anything else that might require towing or roadside assistance.
  • Incident Alert & Emergency Assistance notifies the hum emergency response center if the system detects an incident. Help will be dispatched to the vehicle’s GPS location if an accident is confirmed or if there is no response from the driver for additional support. Drivers can also initiate a call at the push of a button to speak with a trained, live agent.
  • Auto Health & Diagnostics helps predict and prevent mechanical issues before they become bigger problems by giving subscribers’ insights into their car’s health via the hum web portal and smartphone app.
  • Mechanic’s Hotline connects subscribers with ASE Certified Mechanics providing personalized, immediate and unbiased consultation related to their vehicle’s repair and maintenance issues.
  • Parking & Meter Tools help drivers find where they left their vehicle — using the hum smartphone app — while also keeping tabs on how much time is left on the meter.
  • Maintenance Reminders and Alerts can be set for oil changes, tire rotations and more. Additionally, hum will automatically alert customers to vehicle troubles and general manufacturer recalls.
  • Stolen Vehicle Location Assistance is available at the subscriber’s request – hum can provide information to authorities in order to help locate the stolen vehicle.
  • Travel & Repair Discounts include hotels, vehicle rentals, related travel expenses, and auto maintenance.

Two year subscription plans start at $14.99 per month plus taxes, fees and equipment for the first vehicle (including the hardware, valued at $120) with the option to add other vehicles for less.

http://www.verizon.com

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