Wednesday, January 14, 2015

Verizon Announces Connected-vehicle Service

Verizon introduced a new connected-vehicle service available directly to consumers in the U.S.

Verizon Vehicle, expected to make its commercial debut in the second quarter of 2015 as a subscription offer, provides in vehicle services such as diagnostic information and roadside assistance. It operates through an OBD reader that can easily be self-installed in the under-dash diagnostic port, a Bluetooth-enabled speaker attached to the visor and a complementary smartphone app.

“As one of the largest communications companies in the world, we are dedicated to providing consumers with innovative technology solutions that connect people, solve challenges and inspire change. Verizon Vehicle is a unique and truly holistic aftermarket solution available to over 200 million vehicles on the road today. It affords millions of drivers the power of knowing when things aren’t working well, potentially before a breakdown occurs -- fostering a safer, smarter and more economical way to drive and maintain a vehicle,” said Goldman.

Key features:

  • GPS-directed pinpoint Roadside Assistance for breakdowns, flat tires, overheating, a dead battery -- anything that might require towing or immediate repair. Dispatches are made to the exact location of a disabled vehicle.
  • Automatic Urgent Incident Alert System places a call to the Verizon Vehicle Member Care Center in the event of a suspected accident. Help is immediately dispatched to the location if an accident is confirmed or there is no response from the driver. The time saved can potentially save lives by delivering critical emergency assistance when a person may not be able to call for help.
  • One-Button SOS Assistance immediately connects the driver to a live agent for emergency aid.
  • Auto Health System with Predictive Diagnostics translates most “Check Engine” light occurrences into real terms, including the description and severity of the matter, the probable solutions for the problem – and the appropriate cost for the repairs. The system is also designed to provide early warnings relating to some vehicle functions, even before a warning light comes on, to help keep you off the side of the road.
  • Mechanic’s Hotline is staffed with A.S.E. Certified Mechanics providing members access to immediate and unbiased information related to their vehicles, and a professional analysis of trouble they may be experiencing. 
  • Parking & Meter Tools help drivers find where they left their vehicle -- using the Verizon Vehicle smartphone app -- while also keeping track of how much time is left on the meter.
  • Maintenance Alerts inform vehicle owners when scheduled maintenance is required. No more guesswork as to when to rotate those tires or change the oil.
  • Stolen Vehicle Location Assistance guides drivers when reporting a theft and helps authorities recover the stolen vehicle.
  • Travel & Repair Savings – Verizon Vehicle members will be entitled to substantial discounts on hotels, vehicle rentals, auto maintenance, repairs and related travel expenses.

http://www.verizon.com/about/news/announcing-verizon-vehicle/

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