Ericsson has acquired ConceptWave, a private company specializing in software for managing the lifecycle of telecom services. Financial terms were not disclosed.
ConceptWave, which is based in Toronto, Canada, has developed Product Lifecycle Management, Order Lifecycle Management and Customer Lifecycle Management solutions for service providers. The company was founded in 2000 and has about 170 employees.
Ericsson said the acquisition complements and strengthens its operations- and business support systems (OSS/BSS) portfolio.
Elisabetta Romano, Head of OSS in Business Unit Support Solutions, Ericsson, says: "There is a trend towards more personalization of services where end-users want to purchase communications services meeting their individual needs. This puts high demand on telecom operators to be able to offer flexible product bundles with customized pricing packages. In this area ConceptWave's solutions and employees' expertise adds considerable value to Ericsson's portfolio."
In January 2012, Ericsson completed its acquisition of Telcordia for US$1.5 billion in cash.