Sunday, July 24, 2005

Vodafone Now Reaches 165 Million Customers

Vodafone reported key performance indicators for the quarter ended 30 June 2005. The main highlights are:

  • Organic growth of 8.6% in proportionate mobile revenues year on year

  • Over 4.1 million customer organic net additions, 35% higher than for the same period last year


  • Total proportionate customer base now over 165 million, representing organic growth of 12.3% year on year, and including an additional 6 million customers added in Romania and the Czech Republic through the closing of the TIW transaction


  • Additional 1.1 million registered 3G devices, including 1 million
    consumer 3G devices. Total 3G devices now at 3.3 million, with 2.9 million consumer 3G devices


  • Over 1.3 billion shares repurchased in the financial year to date at a cost of 1.9 billion pounds Sterling


  • Vodafone Germany delivered a quarter of strong customer growth with 497,000 net additions, taking the total base to 27.7 million, 8.8% higher year on year. Blended annual churn was stable compared to that at March, with a small improvement in contract offset by a slight increase in prepaid. Proportionate net customer additions were 204,000 in the quarter. The total proportionate customer base was 17.5 million at the end of June, 6.4% higher year on year on an organic basis. Blended annual ARPU increased to EUR 360 for the year to June compared to EUR 359 for the year to March. Annual churn increased slightly when compared to March.


  • In Italy, proportionate net customer additions were 204,000 in the quarter. The total proportionate customer base was 17.5 million at the end of June, 6.4% higher year on year on an organic basis. Blended annual ARPU increased to EUR 360 for the year to June compared to EUR 359 for the year to March. Annual churn increased slightly when compared to March.


  • Vodafone UK regained momentum in the quarter with 165,000 net customers added, taking the total base to 15.5 million customers, an increase of 8.9% year on year. Annual churn increased slightly compared to March, driven in large part by an increase in prepaid churn. Blended annual ARPU reduced to 300 pounds from 306 pounds for the year to June compared to the year to March, principally due to the impact of the reduction in incoming call termination rates. The growth in average customers was substantially offset by the fall in ARPU resulting in service revenue growth of 0.6% for the quarter when compared to the same quarter last year.


  • In Japan, the closing proportionate customer base in Japan was 14.6 million. Vodafone Japan recorded positive net additions of 5,000 in June, but a net reduction of 72,000 for the quarter. Annual churn levels fell slightly compared to March, benefiting from the continued investment in customer retention activities and the introduction of new price plans and promotions.


  • Vodafone Spain continued to perform very strongly, adding a further 368,000 net customers in the quarter to June. At the end of June, the total customer base stood at 11.8 million customers, an increase of 18.9% year on year. The proportion of contract customers in the base continues to increase and churn has improved both quarter on quarter and year on year.
http://www.vodafone.com

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